Store Manager

Make Your Own Perfume (MYOP) LLP; Delhi; On-site; INR 360,000 - 540,000; Full time

Job summary

Make Your Own Perfume (MYOP) LLP in Delhi is seeking a Store Manager to lead daily store operations and drive monthly and daily targets. You will plan rosters for sales staff, execute sales strategies on the floor, and develop in-store displays while ensuring SOP adherence and strong customer service.

Responsibilities include stock management, maintaining records, and coordinating with HO. The role requires monthly staff evaluations and achieving defined KPIs, with multi-language communication

Qualifications

• Graduates with 4 year experience in retail sales with any B2C brands.
• Candidates with excellent communication skill and with passion towards sales
• Candidates must be able to communicate in multiple languages.

Responsibilities

• Store day-to-day operations.
• Plan day to day task & rooster for sales executives.
• On the floor execution of sales strategy from the organization.
• Develop and arrange promotional material and in-store displays.
• Ensure adherence to SOP at store.
• Stock Management.
• Ensuring high level of customer satisfaction.
• Excellent work ethic and time management skills.
• Ensure adherence to Store etiquette and at store timing.
• Maintaining accurate records.
• Completion of monthly staff evaluation.
• Completion of all KPIs as defined by the organization.

Job description

Make Your Own Perfume (MYOP) LLP | Full time

Store Manager

Omaxe Chandni Chowk, India

Working towards monthly and daily targets.

Store day-to-day operations.

Plan day to day task & rooster for sales executives

On the floor execution of sales strategy from the organization

Develop and arrange promotional material and in-store displays

Ensure adherence to SOP at store

Stock Management

Ensuring high level of customer satisfaction

Excellent work ethic and time management skills

Ensure adherence to Store etiquette and at store timing

Maintaining accurate records

Completion of monthly staff evaluation.

Completion of all KPIs as defined by the organization.

Key Tasks

Inviting customer to outlet (Customer Approaching)

Introduce customer to the concept of MYOP.

Demonstrating and presenting products

Support the customer to identify the right perfume

2. Store Operations

Store cleanliness and merchandising.

Cash deposit to bank or to the Payment collection team.

Stock Audits

Monitoring billings and sales on regular basis

DSR and daily checklists.

Monitoring staff performance.

Placing stock request to HO

Validating and receiving stock.

Handling, resolving customer complaints and escalating to Cx dept if required.

Qualification

Graduates with 4 year experience in retail sales with any B2C brands.

Candidates with excellent communication skill and with passion towards sales

Candidates must be able to communicate in multiple languages.