Overview
We are seeking a Storage Engineer to support the administration, maintenance, and ongoing improvement of our global enterprise storage and backup environment.
This is a hands-on role focused on day-to-day administration, troubleshooting, software and firmware upgrades, capacity monitoring, and reliable delivery of storage and data protection services. The successful candidate will be comfortable carrying out planned changes, resolving operational issues, and working with senior engineers and vendors on more complex problems.
Our environment includes NetApp ONTAP and StorageGRID, Pure Storage FlashArray and FlashBlade, Brocade Fibre Channel switches, Rubrik, and Dell NetWorker and Data Domain. Candidates should bring strong experience with NetApp and familiarity with other enterprise storage or backup platforms; experience with every product is not required.
Responsibilities
- Administer enterprise storage platforms, including provisioning and managing volumes, LUNs, file shares, snapshots, and replication.
- Support NetApp ONTAP environments using NFS, SMB/CIFS, SnapMirror, and related storage services.
- Perform storage software and firmware upgrades, including preparation, health checks, vendor coordination, change documentation, and post-upgrade validation.
- Monitor storage health, performance, and capacity; investigate alerts and identify issues requiring corrective action or escalation.
- Troubleshoot storage connectivity, permissions, replication, and performance issues in collaboration with server, networking, and application teams.
- Support Pure Storage administration and Brocade Fibre Channel operations, including provisioning, zoning, and connectivity troubleshooting.
- Support backup and recovery operations, including failed-job investigation, restore requests, and recovery testing.
- Coordinate hardware replacements and maintenance with vendors and data center teams.
- Assist with storage migrations, lifecycle refreshes, and other infrastructure projects.
- Maintain accurate configuration records, operational procedures, and troubleshooting documentation.
- Use scripts and automation tools to simplify repeatable administration and reporting tasks.
- Participate in an on-call rotation and scheduled maintenance outside normal business hours.
Required Qualifications
- Approximately 47 years of relevant experience in enterprise storage administration or engineering.
- Strong hands-on experience administering NetApp ONTAP, including volumes, aggregates, storage virtual machines, snapshots, and SnapMirror.
- Practical experience supporting NFS and SMB/CIFS, including access permissions and common connectivity issues.
- Experience performing enterprise storage upgrades and maintenance within a formal change management process.
- Familiarity with SAN concepts, Fibre Channel zoning, LUN presentation, and host multipathing.
- Working knowledge of backup and recovery operations.
- Ability to troubleshoot methodically, interpret logs and alerts, work effectively with vendor support, and follow issues through to resolution.
- Clear communication and documentation skills, with the ability to work across a geographically distributed team.
Preferred Qualifications
- Pure Storage FlashArray or FlashBlade administration.
- Brocade Fibre Channel switch administration.
- NetApp StorageGRID, FabricPool, SnapLock, or S3 services.
- Dell NetWorker, Data Domain, NDMP, or tape-based backup environments.
- Scripting or automation using PowerShell, Python, Ansible, or REST APIs.
- AI experience
- Experience supporting storage used by VMware, Nutanix, Windows, or Linux systems.
- Relevant NetApp, Pure Storage, Brocade, or Dell certifications.