Storage & Backup Operations Engineer

UST; Hyderabad; On-site; INR 900,000 - 1,300,000; Full time

Job summary

UST in Hyderabad is seeking a Storage & Backup Operations Engineer with 2–5 years of experience to manage enterprise storage and backup environments, troubleshoot incidents, and ensure adherence to operational SLAs.

You will work with NetApp, Pure Storage, Dell PowerStore/Unity and Veeam, perform root cause analysis, automate repetitive tasks, and continually learn new technologies to improve reliability and performance. Strong communication and a customer-focused attitude are essential.

Qualifications

• 2–5 years of hands-on storage and backup operations experience.
• Experience with NetApp, Pure Storage, Dell PowerStore/Unity, and Veeam Backup & Recovery.
• Ability to troubleshoot incidents and adhere to SLAs; strong root-cause analysis.
• Experience automating routine tasks using scripting or automation tools.
• Excellent communication and customer-focused mindset.

Responsibilities

• Manage and troubleshoot storage and backup infrastructure.
• Handle ServiceNow incidents, requests, changes, and problem tickets.
• Ensure adherence to operational SLAs and perform root cause analysis.
• Identify improvements to reliability and performance; automate tasks.
• Collaborate with IT teams and continually learn new technologies.

Skills

Storage Ops

Incident Mgmt

Automation

Customer Focus

Tools

NetApp

Pure Storage

Dell PowerStore/Unity

Veeam

Job description

Storage & Backup Operations Engineer

We are seeking a skilled Storage & Backup Operations Engineer with 2-5 years of experience to support enterprise storage and backup environments.

The candidate will be responsible for managing and troubleshooting storage and backup infrastructure, handling ServiceNow incidents, service requests, changes, and problem tickets while ensuring adherence to operational SLAs.

The role requires hands‑on experience with NetApp, Pure Storage, Dell PowerStore/Unity, and Veeam Backup & Recovery technologies.

The ideal candidate should proactively identify operational issues, perform root cause analysis, and recommend improvements to enhance system reliability and performance.

Experience in automating repetitive operational tasks using scripting or automation tools to improve team efficiency is highly desirable.

Strong communication skills, a customer‑focused mindset, and a positive attitude toward continuous learning and adopting new technologies are essential for success in this role.

Key Skills:

Netapp, PURE storage, Dell Powerstore/Unity, Veeam Backup and Recovery