Storage & Backup Administrator

Accendra Health; India; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

Accendra Health is seeking an experienced Storage and Backup Administrator in India. The role involves ensuring compliance with service level agreements and effectively managing enterprise data through backups and storage operations.

Qualified candidates should have a Bachelor's degree and 5+ years of experience in the field, with strong communication and troubleshooting skills. The position demands readiness for 24X7 shifts and a proactive attitude towards problem-solving.

Qualifications

• Minimum 5+ years of experience in Storage & Backup administration.
• Fluency in English, both written and spoken.
• Must be highly motivated and have a positive attitude.

Responsibilities

• Perform tasks to fulfill service level agreements with end-users.
• Monitor and analyze trends for storage equipment performance.
• Participate in on-call rotation for after-hours activities.

Skills

Communication skills

Troubleshooting abilities

Analytical skills

Teamwork

Critical thinking

Customer service skills

Education

Bachelor's degree in a related field

Tools

IBM storage systems

NetApp storage systems

EMC storage systems

VMware SRM

Cohesity

Cybernetics (VTL)

Job description

Essential Job Functions

• Perform tasks necessary to fulfill service level agreements with end-users regarding storage allocations, limitations, security, and availability.
• Perform and test backups and restores to ensure that enterprise data is effectively protected.
• Communicate and enforce, through system procedures, data storage retention policies.
• Follow change control, incident response, and testing processes for modifications to storage appliances and software.
• Anticipate, mitigate, identify, respond to, and resolve issues with storage devices, storage access, and data retrieval.
• Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancements to the IT storage team.
• Remain informed on storage laws, trends, and issues, including current and emerging technologies and best practices; advise, counsel, and educate executive and management teams on their relative importance.
• Ensure that information storage measures and equipment adhere to all applicable laws and regulations.
• Perform storage server/database transaction and security audits leading to identification and mitigation of security threats to enterprise data. Recommend and implement changes where necessary.
• Create required reports in response to business user needs.
• Develop, document, and maintain operational processes and tasks.
• Understanding of Storage & backup automation Develop and maintain documentation related to patching processes and procedures.
• Participate in on‑call rotation for after‑hours patching activities.

Information Technology

• Operational expertise with enterprise‑class storage systems is a must for this position. Solid understanding of storage architecture design techniques, theories, principles, and practices.
• Working technical experience with designing, building, installing, configuring, and supporting storage servers and management software.
• Hands‑on IBM/NetApp/EMC storage troubleshooting experience.
• Hands‑on experience in managing VTL e.g. Cybernetics.
• Hands‑on experience Cohesity / TSM / IBM defender.
• Hands‑on experience on SAN switch management.
• Understanding of Disaster recovery tools & management (VMware SRM / Zerto).
• Understanding of ITIL processes and best practice.
• Understanding of SLA terms.
• Excellent troubleshooting abilities.

Skills And Qualifications

• Bachelor’s degree in related field, or relevant experience.
• Minimum 5+ years of experience in Storage & Backup administration.
• Excellent communication skills. Ability to communicate effectively to the teams as well as IT Executive Management.
• Fluency in English, both written and spoken.
• Must be highly motivated and have a positive attitude.
• Excellent communication, interpersonal and organizational skills.
• Proven track record working in a global and multicultural environment.
• Critical thinking, deductive thinking, problem solving skills.
• Must work well in a team environment.
• Must have strong reporting and analytical skills.
• Excellent listening and customer service skills.

Additional Requirements

• Ready to work in 24X7 Shifts & on call schedule.

Training

• The post holder will be expected to undertake training to ensure that her/his skills are current.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.