Specialist - System Management

LTM

Coimbatore District

On-site

INR 900,000 - 1,300,000

Full time

14 days+

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Job summary

LTM is seeking a Storage Backup Engineer to manage and optimize enterprise storage and backup systems across client entities. The role emphasizes data availability, integrity, and disaster recovery readiness within ITSS shared services.

You will handle storage administration, backup operations, incident resolution, DR support, and governance to ensure compliant, resilient IT infrastructure while identifying automation opportunities to reduce costs.

Qualifications

Bachelor's degree in Computer Science or related field
Experience in storage and backup administration
Certifications preferred: VMware VCP, Microsoft Certified, Windows Server, NetApp/EMC Storage, ITIL Foundation

Responsibilities

Manage SAN switches, enterprise storage arrays, and NAS devices
Administer backup solutions, tape libraries, and archiving systems
Provide L2/L3 support for storage and backup incidents
Support DRaaS and ensure disaster recovery readiness
Ensure governance, cybersecurity, and audit alignment
Identify automation opportunities to improve resilience and reduce costs

Skills

Enterprise storage

Backup solutions

SANNAS

ITSM tools

ITIL processes

Troubleshooting

Documentation

Education

Bachelor's degree in Computer Science/IT

VMware VCP

Microsoft Certified

Windows Server Certification

NetApp/EMC Storage

ITIL Foundation

Tools

ServiceNow

Remedy

Job description

Role Description

Job Description Storage Backup Engineer ITSS Managed Services

Position Overview

The Storage Backup Engineer will be responsible for the administration support and optimization of enterprise storage and backup systems across client Group entities This role ensures data availability integrity and disaster recovery readiness supporting both corporate and industrial operations under the ITSS shared services model The engineer will play a key role in data center operations SANNAS management archiving and compliance

Key Responsibilities

Storage Administration

Manage SAN switches enterprise storage arrays and NAS devices
Perform configuration monitoring and health checks of storage systems
Ensure proactive capacity planning and performance optimization

Backup Operations

Administer enterprise backup solutions tape libraries and archiving systems
Manage offsite backup tape handling sending and recycling
Ensure compliance with ITSS disaster recovery and business continuity requirements

Incident Problem Resolution

Provide L2L3 support for storage and backuprelated incidents
Conduct root cause analysis RCA for recurring infrastructure issues

Disaster Recovery Support

Support DRaaSIaaS solutions provided by Client Holding
Ensure readiness of disaster recovery sites and compliance with ITSS continuity standards

Governance Compliance

Align storage and backup operations with ITSS governance cybersecurity and audit requirements
Maintain accurate documentation of configurations changes and operational reports

Continuous Improvement

Identify automation opportunities in backup scheduling monitoring and reporting
Recommend improvements to enhance resilience reduce costs and improve efficiency

Required Skills Competencies

Strong expertise in enterprise storage systems SANNAS and backup solutions

Knowledge of tape libraries archiving operations and disaster recovery frameworks

Familiarity with ITSM tools ServiceNow Remedy or equivalent

Understanding of ITIL processes Incident Problem Change Capacity Availability

Strong troubleshooting analytical and documentation skills

Qualifications

Bachelors degree in Computer Science IT or related field

68 years of experience in storage and backup administration

Certifications preferred VMware VCP Microsoft Certified Windows Server NetAppEMC Storage ITIL Foundation

Experience in data center operations and enterprise IT environments is an advantage

Performance Metrics