Steward

The Irish House Food And Beverages Pvt Ltd.; Mumbai; On-site; INR 145,080 - 189,720; Full time

Benefits offered by this job

Meals provided during shifts

Tips and incentives

PF

ESIC

Job summary

A renowned food and beverage establishment in Mumbai is looking for a Steward/Team Member to ensure excellent guest service and support restaurant operations. Responsibilities include greeting guests, serving food and drinks, and maintaining cleanliness. Ideal candidates should have some hospitality experience, good communication skills, and a customer-focused attitude. The role offers a fast-paced environment with rotational shifts including weekends and late nights.

Qualifications

• Hospitality background preferred.
• 0–2 years of experience in restaurants, pubs, or hotels.
• Good communication skills (basic English preferred).
• Customer-focused attitude with a positive personality.
• Ability to work in shifts, weekends, and holidays.

Responsibilities

• Greet and welcome guests in a friendly manner.
• Present menus and take food & beverage orders.
• Serve food and drinks efficiently and accurately.
• Ensure tables are clean and set at all times.
• Assist in clearing tables and resetting for new guests.

Skills

Customer service & interpersonal skills

Basic food & beverage knowledge

Time management

Hygiene & safety awareness

Teamwork

Education

Minimum 10th/12th pass

Job description

Job Title: Steward / Team Member

Location: The Irish House (Bandra or Powai)

Department: Food & Beverage Service

Job Summary

The Steward / Team Member is responsible for delivering excellent guest service, maintaining cleanliness, and supporting smooth restaurant operations. The role involves assisting guests, handling orders, and ensuring a welcoming dining experience in a lively pub environment.

Key Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Present menus, explain items, and take food & beverage orders
• Serve food and drinks efficiently and accurately
• Ensure tables are clean, set, and well-maintained at all times
• Assist in clearing tables and resetting for new guests
• Maintain hygiene and cleanliness standards as per company policy
• Coordinate with kitchen and bar staff for timely service
• Handle basic guest queries and escalates complaints when required
• Support team members during busy hours to ensure smooth operations

Requirements

• Minimum 10th/12th pass (Hospitality background preferred)
• 0–2 years of experience in restaurants, pubs, or hotels
• Good communication skills (basic English preferred)
• Customer-focused attitude with a positive personality
• Ability to work in shifts, weekends, and holidays
• Team player with a willingness to learn

Skills

• Customer service & interpersonal skills
• Basic food & beverage knowledge
• Time management
• Hygiene & safety awareness
• Teamwork

Working Conditions

• Fast-paced, high-energy pub/restaurant environment
• Rotational shifts including evenings and late nights

Salary Range (India – Approx.)

• ₹13,000 – ₹17,000 per month (depending on experience & location)
• Plus tips, incentives, and staff benefits
• PF
• ESIC
• Meals Provided during shifts.