Server

Vanilla Miel LLp; Mumbai; On-site; INR 223,200 - 279,000; Full time

Job summary

A vibrant restaurant in Mumbai is seeking a dedicated Server to provide outstanding customer service. The role involves greeting guests, taking orders, and ensuring satisfaction during dining experiences. Ideal candidates should have a high school diploma and previous service experience. Strong communication skills and a passion for food are essential. Flexible scheduling is required to accommodate busy service hours. This position is key to enhancing guests' dining experiences and maintaining the restaurant's reputation for excellence.

Qualifications

• Previous experience as a server or in a customer service role preferred.
• Flexible schedule with the ability to work weekends and holidays.
• Familiarity with food safety best practices.

Responsibilities

• Greet and seat guests in a friendly and professional manner.
• Take accurate food and beverage orders.
• Communicate effectively with kitchen staff regarding orders.

Skills

Communication skills

Teamwork

Attention to detail

Interpersonal skills

Education

High school diploma or equivalent

Job description

Job Title: Server

We are seeking a dedicated and enthusiastic Server to join our dynamic team in the vibrant area of Bandra West. This role is essential for providing outstanding customer service in a busy restaurant environment. If you have a passion for the culinary arts and enjoy interacting with people, this is the perfect opportunity for you to shine.

As a Server, you will play a crucial role in enhancing the dining experience for our guests by ensuring timely and accurate service. You will work collaboratively with the kitchen and management teams to uphold our reputation for excellence, making each guest’s visit memorable. Your contributions will directly impact customer satisfaction and help foster a welcoming atmosphere.

Responsibilities:

• Greet and seat guests in a friendly and professional manner.
• Take accurate food and beverage orders, ensuring all details are captured.
• Communicate effectively with kitchen staff regarding orders and special requests.
• Deliver food and beverages promptly and check back with guests to ensure satisfaction.
• Handle payments and process transactions accurately.
• Maintain cleanliness and organization of the dining area, including tables and service stations.
• Assist in training new staff members and provide guidance as needed.
• Stay informed about menu items and specials to provide knowledgeable recommendations to guests.
• Work collaboratively with team members to ensure a smooth and efficient dining experience.
• Adhere to health and safety regulations at all times.
• Handle customer complaints gracefully and professionally, ensuring resolution.

Requirements:

• High school diploma or equivalent; additional hospitality training is a plus.
• Previous experience as a server or in a customer service role preferred.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Strong organizational and time management skills.
• Flexible schedule with the ability to work weekends and holidays.
• Basic math skills for handling transactions.
• Ability to lift and carry heavy trays and stand for extended periods.
• Strong teamwork skills with a positive attitude.
• Familiarity with food safety best practices.
• Passion for food and excellent service.