State Head - Manager - Adjacent 1, Kochi

Lever, Inc.; Ernakulam; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Paytm, India’s leading mobile payments and financial services company, seeks a dynamic leader for the EDC Retail team to grow merchant sales across multiple locations in India and to help small businesses adopt our devices.

You will hire and coach a sales team, set clear goals, drive outreach, resolve merchant queries, monitor metrics, and foster a culture of initiative and collaboration to expand Paytm’s merchant footprint.

Qualifications

• Graduation or post-graduation; strong communication and negotiation skills.
• Experience in field sales, pre-sales, and team leadership is preferred.
• Ability to manage merchant relationships and drive device sales across locations.

Responsibilities

• Create an inspiring team environment with open communication.
• Drive swiping device sales in the assigned area.
• Resolve merchant queries and engage the merchant base.
• Hire, build, and lead a high-performing team; set clear goals.
• Delegate tasks, monitor day-to-day operations, and report metrics.

Skills

Team leadership

Team handling

Networking

Cold calling

Pre-sales

Communication

Negotiation

Education

Graduate

Post-graduate a plus

Job description

About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team:

EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.

About the role:

The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations.

Expectations/ Requirements

1. 1. Create an inspiring team environment with an open communication culture.
2. 2. Need to drive swiping device sales in the assigned area.
3. 3. Resolving merchant queries
4. 4. Drive overall engage merchant base
5. 5. Capable of hiring and building team
6. 6. Set clear team goals
7. 7. Delegate tasks and set deadlines
8. 8. Oversee day-to-day operation
9. 9. Monitor team performance and report on metrics
10. 10. Motivate team members
11. 11. Discover training needs and provide coaching
12. 12. Listen to team members feedback and resolve any issues or conflicts
13. 13. Recognize high performance and reward accomplishments
14. 14. Encourage creativity and risk-taking
15. 15. Suggest and organize team building activities

Superpowers/ Skills that will help you succeed in this role

1. 1. Must have high level drive, initiative and self – motivation.
2. 2. Should have team handling experience.
3. 3. Identify and meet potential clients by growing, maintaining and leveraging your network.
4. 4. Should have good exposure in cold calling, pre sales and lead generation.
5. 5. Should be a graduate.6. Should possess good communication and negotiation skills.

Education

- Graduation or Post-graduation

Why join us :

We aim at bringing half a billion Indians in to mainstream economy, and everyone working here is striving to achieve that goal. Our success are rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India.

Compensation:

If you are the right fit, we believe in creating wealth for youWith enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!