SRE New Relic

Tekskills Inc.; Chennai; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

New Relic is seeking an experienced SRE/Observability Engineer with strong hands-on expertise in New Relic, observability, and multi-cloud architectures. The role emphasizes automation, AI/ML, and OpenTelemetry adoption across hybrid environments.

The candidate will design and implement observability strategies, standards, and telemetry across applications, infrastructure, and services, while driving OpenTelemetry and AI-enabled alerting initiatives.

Qualifications

• 10+ years of overall IT experience preferred.
• 5+ years of Observability / Monitoring / SRE.
• 2+ years of AI/ML or AIOps.

Responsibilities

• Architect observability strategies across multi-cloud and hybrid environments.
• Define instrumentation standards for microservices, APIs, front-end, SaaS, and legacy systems.
• Manage observability platforms: New Relic, Dynatrace, Grafana, Prometheus, Splunk, Datadog, BigPanda.
• Automate monitoring workflows using Terraform, Ansible, and CloudFormation.
• Integrate observability into CI/CD and DevOps processes.
• Establish SLAs, SLOs, telemetry standards, and data contracts.

Skills

New Relic

Observability

SRE

AI/ML

Dynatrace

Grafana

Prometheus

OpenTelemetry

Terraform

Ansible

CI/CD

Kubernetes

AWS

GCP

Azure

Python

Tools

Datadog

Splunk

Job description

SRE New Relic

Total Experience: 10+ years preferred

Experience: 5+ years relevant experience

Locations: Bangalore / Hyderabad / Chennai / Chandigarh / Pune / Pan India

Work Mode: Hybrid

Role Summary

We are looking for an experienced SRE / Observability Engineer with strong hands‑on expertise in New Relic (Mandatory), observability, monitoring, cloud technologies, automation, AIOps, and AI/ML. The candidate should have experience designing and implementing observability strategies across multi‑cloud and hybrid environments.

Key Responsibilities

• Architect observability strategies across multi‑cloud and hybrid environments for full‑stack visibility of applications, infrastructure, and services.


• Design and enforce observability standards and instrumentation guidelines for microservices, APIs, front‑end applications, SaaS applications, COTS applications, and legacy systems.


• Administer and manage observability platforms including New Relic, Dynatrace, Grafana, Prometheus, Splunk, Datadog, and BigPanda.


• Collect, correlate, and analyze metrics, logs, traces, and events.


• Automate monitoring workflows using Terraform, Ansible, and CloudFormation.


• Integrate observability into CI/CD and DevOps workflows.


• Establish and manage SLAs, SLOs, telemetry standards, and data contracts aligned with business and system outcomes.


• Troubleshoot incidents using distributed tracing, AIOps, and performance monitoring.


• Drive OpenTelemetry adoption and vendor‑neutral observability implementations.


• Implement AI and Agentic AI capabilities for intelligent alerting, predictive analytics, automated insights, and RCA.


• Design and implement GenAI solutions to improve developer experience, operational efficiency, and business automation.


• Integrate AI/ML capabilities with platforms such as Dynatrace, Grafana, ServiceNow, Splunk, and Datadog.


• Evaluate AI platforms including OpenAI, Azure OpenAI, AWS Bedrock, and Hugging Face.


• Drive observability governance, maturity models, compliance, and consistency across enterprise environments.

Mandatory Skills

• New Relic Mandatory


• 10+ years of overall IT experience preferred.


• 5+ years of experience in Observability / Monitoring / SRE.


• 2+ years of experience in AI/ML or AIOps.


• Strong hands‑on experience with one or more of:


• New Relic


• Dynatrace / Dynatrace Grail


• Grafana


• Prometheus


• OpenTelemetry


• Splunk


• BigPanda


• Datadog


• Strong understanding of metrics, logs, traces, AIOps, distributed tracing, and cloud‑native architectures.


• Experience with AWS / Azure / GCP / Kubernetes / EKS.


• Strong scripting and automation experience with Python and Bash.


• Hands‑on experience with Terraform and Ansible.


• Experience integrating observability with DevOps and CI/CD pipelines.


• Experience with OpenAI, Azure OpenAI, or AWS Bedrock.


• Knowledge of prompt engineering and model fine‑tuning.


• Experience with AI/Agentic AI, anomaly detection, predictive analytics, intelligent alerting, and automated RCA.


• Strong Python and API integration skills.


• Understanding of MLOps principles and cloud‑based AI services.


• Excellent communication and stakeholder management skills.

Good to Have

• New Relic / Datadog / Kubernetes / AWS / Azure / GCP / SRE certifications.


• Agile experience including Scrum and Kanban.


• Knowledge of security, regulatory compliance, RBAC, IAM, and policies.


• Understanding of Responsible AI (RAI) practices.


• Experience building custom ML‑based operational pipelines.


• Ability to troubleshoot complex production issues and optimize observability workflows.

Contact

Navitha HR,

040-67284906 ,

[e-mail] .