SRE Observability Leader

Virtusa; Bengaluru; On-site; INR 4,000,000 - 6,200,000; Full time

Job summary

Virtusa seeks an experienced SRE Director to lead our SRE/Observability and resiliency initiatives. You will craft compelling offerings, drive cloud architecture excellence, and build a high-performing team across geographies to deliver premier observability solutions.

You will mentor technical leaders, ensure end-to-end observability with metrics, logs and tracing, and align initiatives with strategic business outcomes while promoting DevOps and incident management practices.

Qualifications

• 15+ years of IT experience with at least 5 years in SRE/Observability/Monitoring
• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field
• Expert level experience in monitoring and logging technologies, both open source and closed source (e.g. AppDynamics, New Relic, Datadog, Prometheus, Grafana, ELK)
• Experience implementing Metrics, Logs and Tracing for end-to-end observability
• Working knowledge of systems: Terraform, Ansible, Chef, Puppet, Jenkins, CI/CD pipelines, infrastructure provisioning
• Ability to communicate across cross-functional teams across multiple geographic regions
• Experience with AIOps and machine learning is highly desirable
• Experience with other monitoring tools like Prometheus, Grafana, etc.
• Experience with Observability solutions like Dynatrace, DataDog, Instana etc. is highly desirable
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills
• Ability to work independently and manage multiple projects simultaneously

Responsibilities

• Lead and grow a new SRE/Observability team and develop offerings
• Define and drive SRE/Observability strategy aligned with business goals
• Mentor technical leaders and teams across geographies
• Oversee cloud architecture, observability platforms, and performance benchmarks
• Foster DevOps culture and incident management practices
• Ensure end-to-end observability through metrics, logs, and tracing

Skills

Leadership

Cross-functional collaboration

Communication

Mentoring

Problem-solving

Education

Bachelor's or Master's in CS/Computer Eng

Tools

AppDynamics

New Relic

Datadog

Prometheus

Grafana

ELK

Dynatrace

Instana

Terraform

Ansible

Jenkins

Job description

SRE Director – Job Description

We are looking for a leader for our Site Reliability Engineering (SRE), Observability team. As a leader of SRE/Observability you will create compelling Offerings in SRE, Observability and Resiliency for customers and contribute to the business growth. Deliver solutions to our customers and maintain the highest standards and develop and implement Observability and SRE team and offerings for Virtusa.

• Be a strong thought leader in Site Reliability engineering, Observability, Operational excellence, and DevOps Principles.
• Strong technical acumen in Cloud Architecture, Observability, Performance Benchmarking, Capacity planning and Reliability tools.
• Experience in Observability platforms, application monitoring tools and performance analysis techniques.
• Experience managing & growing technical leaders and teams.
• Be responsible for building and mentoring a new team of SRE, Observability specialists
• Strong technical acumen in Cloud Architecture, Observability, Performance Benchmarking, Capacity planning and Reliability tools.

SRE Director – Job Description

We are looking for a leader for our Site Reliability Engineering (SRE), Observability team. As a leader of SRE/Observability you will create compelling Offerings in SRE, Observability and Resiliency for customers and contribute to the business growth. Deliver solutions to our customers and maintain the highest standards and develop and implement Observability and SRE team and offerings for Virtusa.

• Be a strong thought leader in Site Reliability engineering, Observability, Operational excellence, and DevOps Principles.
• Strong technical acumen in Cloud Architecture, Observability, Performance Benchmarking, Capacity planning and Reliability tools.
• Experience in Observability platforms, application monitoring tools and performance analysis techniques.
• Experience managing & growing technical leaders and teams.
• Be responsible for building and mentoring a new team of SRE, Observability specialists
• Strong technical acumen in Cloud Architecture, Observability, Performance Benchmarking, Capacity planning and Reliability tools.

Key Qualification & Experiences

• 15+ yrs of IT experience with minimum 5 years of experience in SRE/Observability/Monitoring tools
• Bachelor's or Master's degree in Computer Science, Computer Engineering, or a related field.
• Expert level experience in monitoring and logging technologies, both open source and closed source (e.g. AppDynamics, Newrelic, Datadog, Prometheus, Grafana, LogicMonitor, SumoLogic, ELK)
• Experience in implementing Metrics, Logs and Tracing for E2E observability
• A working knowledge of systems is needed. Terraform, Ansible, Chef, Puppet, Jenkins, Designing and implementing CI/CD pipelines, Infrastructure provisioning and management
• Ability to communicate and coordinate with cross-functional engineering teams across multiple geographic regions.
• Experience with AIOps and machine learning is highly desirable.
• Experience with other monitoring tools like Prometheus, Grafana, etc.
• Experience with Observability solutions like Dynatrace, DataDog, Instana etc. is highly desirable
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.
• Knowledge of IT operations concepts and processes, such as monitoring, incident management, root cause analysis, remediation.