SRE & Deployments Engineer (SDE2)

Recrew AI; Bengaluru; On-site; INR 1,800,000 - 4,000,000; Full time

Benefits offered by this job

Founding-team scope

Direct ownership over systems used by

Flat, rotation-friendly engineering

Job summary

Recrew AI in Bengaluru seeks a founding Site Reliability Engineer to own on-call, incident response, and end-to-end deployment pipelines across cloud and client environments.

You will define SLOs for critical services, manage incident reviews, and build tools for access governance and privileged operations. A hands-on, high-responsibility role in a regulated, fintech-adjacent setting.

Qualifications

• 3–5 years in a DevOps or SRE role with uptime accountability.
• Hands-on Linux administration and container operations in production.
• Infrastructure-as-Code experience managing cloud resources.
• Proficiency with at least one major cloud provider at an infra ops level.
• Scripting fluency for automation, tooling, and diagnostics.
• Experience with observability stacks: metrics, logs, alerts.

Responsibilities

• Build and operate on-call rotations, alerting pipelines, and incident response.
• Define, instrument, and enforce SLOs for services with escalation paths.
• Own end-to-end deployment pipeline across cloud and restricted environments.
• Develop remote observability and diagnostics tooling for limited-access deployments.
• Create access-governance tooling to eliminate standing production access.
• Operate and migrate shared services with runbooks, capacity planning, and DR validation.
• Maintain IaC, environment parity, and deployment automation across cloud/on-prem.

Skills

Linux administration

Container operations

Infrastructure as Code

Cloud platforms

Scripting & automation

Observability & incident management

Tools

Terraform

Kubernetes

Docker

Job description

Function: Site Reliability Engineering / DevOps / Platform Engineering

Type: Full-time

Industry: Information Technology & Services, Computer Software, Fintech

About Company

A Bengaluru-based enterprise tech startup founded in 2016. The company powers India's digital transformation through paperless, regulatory-compliant infrastructure.

Its services include Aadhaar-enabled e-signing, e-KYC, eNACH, document automation, and consent management. It serves 1,500+ enterprises and 100 million individual users.

The company is RBI-authorized as a payment aggregator and certified across security and compliance frameworks. A lean team of ~90 engineers operates at the intersection of speed and stringent regulation.

Position Overview

This is a founding role in the company's Platform Pod — a newly formed team mandated to own the infrastructure every product team depends on. You will build and operate on-call, alerting, and incident response across pods, own SLOs for compliance-critical services, and own the end-to-end deployment pipeline across cloud and client-managed environments. You will also build the access-governance tooling that structurally eliminates the need for standing production access across the engineering org.

Role & Responsibilities

• Build and operate on-call rotations, alerting pipelines, and incident response workflows across product pods; drive post-incident reviews and structural fixes to reduce repeat pages
• Define, instrument, and enforce SLOs for compliance-critical services; own error budgets and escalation paths
• Own the end-to-end deployment pipeline: reproducible packaging, artifact signing, SBOM generation, and install/upgrade automation across cloud and restricted-access environments
• Build remote observability and diagnostics tooling for deployments where direct environment access is limited or forbidden
• Build and maintain access-governance infrastructure: audited break-glass flows, session recording, and deploy-only paths that eliminate standing production access
• Operate and migrate core shared services with full runbook coverage, capacity planning, and DR validation
• Maintain and improve IaC, environment parity, and deployment automation across cloud and on-prem/hybrid environments

Must Have Criteria

• 3–5 years in a DevOps or SRE role with real uptime accountability — carried a pager and made structural changes to reduce alert volume or MTTR
• Hands-on Linux administration and container operations in production environments
• Infrastructure-as-Code experience managing cloud resources at production scale
• Proficiency with at least one major cloud provider at an infrastructure operations level
• Scripting fluency in at least one language for automation, tooling, and diagnostic workflows
• Demonstrated experience with observability stacks — metrics, logging, and alerting pipelines in production

Nice to Have

• Experience deploying and operating software in on-prem, hybrid, or customer-managed environments where direct access is restricted
• Exposure to regulated environments (banking, NBFC, or fintech) with awareness of audit, access-control, and compliance constraints
• Familiarity with artifact signing, SBOM generation, or supply-chain security practices
• Experience building or operating break-glass access systems, session recording, or privileged access management tooling
• Prior work in a platform or internal developer experience team serving engineering orgs of 30+ engineers

What We Offer

• Founding-team scope: greenfield mandate to define how the Platform Pod operates — architectural decisions with lasting impact
• Direct ownership over systems used by 100M+ users and 1,500+ enterprises across India's payments and identity stack
• Flat, rotation-friendly engineering org (~40 engineers) with real ownership and no bureaucratic gatekeeping
• High craft standards, low tolerance for toil — fast-moving team operating inside a regulated, high-consequence domain