Site Reliability Engineer

Jobtailor; Thiruvananthapuram; On-site; INR 2,800,000 - 5,200,000; Full time

Benefits offered by this job

Hybrid work environment

Life Insurance

Paid holidays

Fixed salary

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Thiruvananthapuram invites an experienced Site Reliability Engineer to join our SRE team. You will help ensure resilience, performance, and scalability across the platform through observability, capacity planning, and proactive incident response.

You will partner with platform engineering and product teams, develop and enforce SLOs, build runbooks, and enhance monitoring with DataDog and Prometheus, while embracing DevOps and IaC practices.

Qualifications

• 7–12 years of experience in site reliability engineering.

Responsibilities

• Monitor and analyze platform performance.
• Collaborate with engineering teams to address bottlenecks and ensure scalability.
• Assist in implementing and reviewing SLOs.
• Continuously improve observability with dashboards using DataDog or Prometheus.
• Ensure high availability and resilience of services.
• Develop and maintain runbooks and disaster recovery plans.
• Participate in blameless post-mortems and document actions.

Skills

Performance monitoring

Capacity planning

Scripting & automation

DevOps principles

Tools

DataDog

Prometheus

Terraform

NGINX

Docker

Job description

We are looking for an enthusiastic and proactive Site Reliability Engineer to join our SRE team and help us ensure we provide world‑class resilience and performance across the platform.

The remit and focus of the role is to advise on all aspects of site reliability including availability, scalability, observability and capacity planning. It is a broad and exciting role, and we are looking for someone up for the challenge - if you are energetic, collaborative and modern in your approach, this is the role for you.

Responsibilities

• Proactively monitor and analyze platform performance.
• Collaborate with engineering teams to address performance bottlenecks and ensure scalability.
• Assist engineering teams with implementing and reviewing SLOs.
• Continuously improve observability through monitoring, alerting, and dashboards using tools such as DataDog or Prometheus.
• Work with other teams to ensure effective coverage across observability.
• Ensure the service is highly available and resilient.
• Champion best practices in design for high availability.
• Devise runbooks and run game sessions to test our disaster recovery plan, high‑availability and backups.
• Conduct assessments of capacity and plan for scaling to meet current and future business needs.
• Work closely with the Head of Platform Engineering and Head of SRE to strategize and implement scalable solutions.
• Collaborate with the platform team, feature teams, second‑line support and other stakeholders to provide a high level of service and embed SRE practices.
• Act as a key player in incident response and troubleshooting, ensuring rapid resolution and minimizing downtime.
• Participate in blameless post‑mortems to identify root cause and corrective actions.
• Develop and maintain playbooks and documentation.

Requirements

• 7‑12 years of experience in site reliability engineering.
• Experience in performance monitoring and analysis.
• Capacity planning experience.
• Scripting and automation skills, with experience in relevant technologies.
• Experience with Infrastructure as Code, particularly Terraform.
• Understanding of relational database technologies and their cloud versions (e.g., AWS Aurora).
• Experience with messaging and distributed asynchronous workloads.
• Experience with nginx or similar technologies.
• Familiarity with SRE processes.
• Awareness of DevOps principles such as the 3 ways and 5 ideals.

Desired Skills

• Experience with other database technologies and cloud platforms.
• Past experience with enterprise solutions running at scale.
• Familiarity with Kanban and Agile development processes.
• Experience with containerisation, e.g., Docker.
• Familiarity with software best practices such as refactoring, clean code, domain‑driven design and test‑driven development.

Benefits

• Hybrid work environment.
• Group Term Life Insurance paid out at 3× Annual CTC (Arbor India).
• 32 days holiday plus Arbor holidays (25 annual days plus 7 company‑wide days).
• Work time: 9.30am to 6.00pm (8.5hours).
• Compensation: 100% fixed salary disbursement and no variable components.