SRE

Awign; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Awign Expert seeks a skilled engineer with Kubernetes, Java, and cloud platform experience to maintain cloud-native applications and ensure smooth operations across production systems.

You will manage incidents via ServiceNow, implement CI/CD pipelines, and use IaC tools like Terraform and Helm to automate deployments. Collaboration with DevOps and development teams is essential for timely issue resolution and service reliability.

Qualifications

• Kubernetes and container orchestration experience.
• Proficiency in Java and frameworks (Spring Boot, REST APIs).
• Experience with cloud platforms (AWS/Azure/GCP).
• Familiarity with ServiceNow or ITSM tools is a plus.
• Strong CI/CD knowledge (Jenkins, GitLab CI).
• Knowledge of monitoring tools (Prometheus, Grafana, ELK).

Responsibilities

• Deploy, manage, and monitor containerized apps with Kubernetes.
• Maintain cloud infra (AWS/Azure/GCP) and automate deployments with IaC.
• Triage incidents, changes, and tickets via ServiceNow; document RCA.
• Collaborate with DevOps and development teams to resolve issues.
• Participate in code reviews and performance improvements.

Skills

Kubernetes

Java

REST APIs

Spring Boot

DevOps collaboration

Education

Bachelor's or Master's in Computer Science/Engineering or related

Tools

Terraform

Helm

Jenkins

GitLab CI

Prometheus

Grafana

ELK

Job description

Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and currently the largest player in the Gig Economy in India. Here at Awign we are changing how the world works with a vision to uplift millions of Careers.

Job Description

We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution.

Key Responsibilities:

Kubernetes & Cloud Operations:

• Deploy, manage, and monitor containerized applications using Kubernetes.
  
• Maintain and optimize cloud infrastructure (AWS, Azure, or GCP).
  
• Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm.
  
• Monitor system performance, availability, and security.
  
• Troubleshoot and debug Java-based microservices and APIs.
  
• Collaborate with development teams to resolve application issues.
  
• Participate in code reviews and suggest performance improvements.
  

ServiceNow (SNOW) Support:

• Handle incident, problem, and change management via ServiceNow.
  
• Raise, track, and resolve support tickets in coordination with internal and external teams.
  
• Document root cause analysis (RCA) and resolution steps for recurring issues.
  
• Work closely with DevOps, QA, and development teams.
  
• Maintain technical documentation, runbooks, and knowledge base articles.
  
• Participate in on-call rotations and provide timely support for critical issues.
  

Required Skills:

• Strong hands-on experience with Kubernetes and container orchestration.
  
• Proficiency in Java and related frameworks (Spring Boot, REST APIs).
  
• Experience with cloud platforms (AWS, Azure, or GCP).
  
• Familiarity with ServiceNow or similar ITSM tools.
  
• Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.).
  
• Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.)
  

Qualification:

• Bachelor's or Master’s degrees in Computer Science, Computer Engineering, or related technical discipline.
  
• Ability to work independently and to adapt to a fast-changing environment.
  
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.