SR. WHS Program Manager (Fulfillment & Operations)

Amazon Inc.; Bengaluru; On-site; INR 2,800,000 - 5,600,000; Full time

Job summary

Amazon Inc. in Bengaluru is seeking a seasoned Program Work place Health & Safety leader to standardize safety processes across India operations and drive continuous improvement.

You will work from the customer backward to define and implement innovative safety solutions that raise the bar for well-being. You will partner with field and program teams, sponsor Kaizen projects, and ensure on-time delivery of safety targets.

Qualifications

• Experience using data and metrics to drive improvements.
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
• Bachelor's degree required.
• Experience driving process excellence and productivity improvement initiatives (e.g., Kaizen).
• Experience collaborating with cross-functional teams.
• Strong analytical and problem-solving skills.
• Excellent communication and influencing skills.
• Self-starter with experience managing large-scale projects in ambiguous environments.
• 7+ years of program management, field operations, project management or product management experience.

Responsibilities

• Lead programs designed to standardize safety processes across business units.
• Strengthen workplace health & safety communication and scale safety processes and technologies.
• Influence business-critical decisions enabling scalability and performance.
• Benchmark processes with WW workplace safety to raise standards.
• Drive program improvements with safety leaders and field teams.
• Pilot new safety methods across India operations.
• Solve large-scale problems through strategic projects.
• Conduct problem-solving workshops to define solutions for safety standards.
• Ensure execution of projects to meet safety targets and timelines.
• Reinforce standard work and Lean processes to drive operational excellence.
• Sponsor continuous improvement/Kaizen projects and lead change management/audit initiatives.

Skills

Data-driven decisions

Program management

Cross-functional collaboration

Analytical skills

Leadership

Change management

Communication

Ambiguity navigation

Education

Bachelor's degree

Master's degree (preferred)

Job description

Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to build Earth’s safest network, focusing on the safety and well-being of our associates. As an associate-centric company, this role is crucial in setting industry-leading safety standards and driving continuous improvement across business units. The Program Work place Health & Safety leader is responsible for driving standardization and continuous improvement efforts across all business units in India . This role will work backward from the customer to define and implement innovative solutions that raise the bar on safety and well-being.

Key job responsibilities

• • Lead programs designed to standardize safety processes across business units.
• • Strengthen Work place Health & Safety communication and enhance Work place Health & Safety processes and technologies to scale and reduce risk.
• • Influence business-critical decisions that enable scalability and deliver industry-leading performance.
• • Benchmark processes with World Wide-Work place health & Safety to continuously raise customer experience standards.
• • Drive program improvements and initiatives in close collaboration with Work place Health & Safety business leaders and field and program teams.
• • Pilot new safety methods and processes across India operations.
• • Solve large-scale, business-critical problems through strategic projects and programs.
• • Conduct problem-solving and ideation workshops to define solutions that elevate safety standards.
• • Ensure execution of projects to meet safety targets and timelines.
• • Reinforce standard work and Lean processes to drive operational excellence.
• • Sponsor continuous improvement/Kaizen projects and lead change management/audit initiatives.

Basic Qualifications

• - Experience using data and metrics to determine and drive improvements
• - Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• - Bachelor's degree
• - Experience driving process excellence and productivity improvement initiatives, including Kaizen methodologies
• - Experience collaborating with cross-functional teams
• - Strong analytical skills with the ability to translate business problems into scalable solutions
• - Strong communication and influencing skills
• - Self-starter with experience managing large-scale projects in ambiguous environments
• - 7+ years of program management, field operations, project management or product management experience.

Preferred Qualifications

• - 2+ years of driving process improvements experience
• - Master\'s degree in Engineering or Business Administration or a related field
• - Master\'s degree in Health and Safety or a related field
• - NEBOSH (National General Certificate), or NVQ Level 3
• - Lean, Six Sigma, or continuous improvement certifications
• - Experience in multi-country program execution
• - Experience in handing large teams and stakeholders
• - Certificate, ISO 45001 & ISO 14001 Lead Auditor

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.