Sr. VP Operations

Flipspaces; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

FlipSpaces, a fast-growing Indian real estate venture headquartered in Mumbai, seeks a Senior VP of Operations to scale national commercial interior fit-out delivery across India, with possible international exposure.

This strategic role builds execution capability, governance, and profitability, leading senior operation leaders and cross-functional teams to deliver high-value projects on time and within budget.

Qualifications

• 13-16 years of experience in operations, project execution, or delivery leadership.
• Experience in commercial interiors, real estate, construction, design & build, or turnkey project execution.
• Strong leadership, communication, and client management skills.

Responsibilities

• Own and execute national operations strategy for commercial interior projects.
• Drive delivery performance across multiple business units, geographies, and project portfolios.
• Build scalable operating systems, governance structures, and execution processes to support rapid growth.
• Ensure projects are delivered on time, within budget, and to defined quality and client satisfaction standards.
• Lead senior operations leaders, regional heads, project directors, and site teams to build a high-performance organization.

Skills

Leadership

Operations leadership

Vendor management

Project governance

Strategic planning

Client management

Job description

We are a Virtual-Reality-Tech-based design and contracting venture aiming to revolutionize how consumers design and execute interior spaces. At our core is a groundbreaking technology product that gamifies the interior design experience, putting control directly in the hands of the consumer.

FlipSpaces is one of India's fastest-growing real estate ventures, with expertise in consulting, technology, design, and management of commercial real estate. Founded by high-pedigree entrepreneurs from IIT, we strive to transform how brands find, design, and manage their commercial spaces. Headquartered in Mumbai, FlipSpaces operates pan-India with offices in Bangalore, Delhi, Hyderabad, Gurgaon, Pune, Ahmedabad. International operations include USA, UAE and Singapore.

Why Flipspaces?

We're fresh off a $50M Series C raise with Marquee investors like Iron Pillar, SMBC Asia Rising Fund, Panthera Growth Partners, and CE-Invests joining the journey. With plans to multiply scale across India, the US, UAE and APJ, double down on AI-powered tech, and explore strategic acquisitions, this is your chance to join a design-tech rocketship at full throttle!

Role Summary

We are looking for a highly experienced Senior VP - Operations to own and scale national operations for commercial interior fit-out project execution across India, with potential exposure to international markets.

This is a strategic leadership role responsible for building execution capability, driving operational excellence, improving profitability, strengthening delivery governance, and enabling scalable growth across regions.

The ideal candidate will be a seasoned operations leader with deep experience in commercial interiors, real estate, construction, design & build, or turnkey project execution. They should have a strong track record of leading large teams, managing complex project portfolios, building vendor ecosystems, and delivering high-value projects with quality, speed, and commercial discipline.

Key Responsibilities

National Operations Leadership

• Own and lead operations strategy for commercial interior project execution across regions.
• Drive delivery performance across multiple business units, geographies, and project portfolios.
• Build scalable operating systems, governance structures, and execution processes to support rapid growth.
• Ensure projects are delivered on time, within budget, and to defined quality, and client satisfaction standards.
• Partner with the executive leadership team to align operations with business growth, profitability, and expansion plans.

Project Governance & Delivery Excellence

• Establish strong project governance mechanisms across planning, execution, reporting, quality control, safety, and commercial closure.
• Review and monitor key project metrics including timelines, cost variance, gross margins, vendor performance, site productivity, and client escalations.
• Lead strategic interventions for critical or high-value projects.
• Drive consistency in execution standards across all regions and project types.
• Improve turnaround times, predictability, cost efficiency, and quality outcomes.

Leadership, Org Building & Talent Development

• Lead senior operations leaders, regional heads, project directors, project managers, and site execution teams.
• Build a high-performance operations organization with clear roles, accountability, and performance metrics.
• Mentor and develop future leaders within the operations function.
• Drive manpower planning, capability building, training, and succession planning.
• Create a culture of ownership, speed, quality, and execution discipline.
• Build and scale a strong national vendor, contractor, consultant, and service partner network.
• Drive strategic vendor partnerships, capacity planning, rate benchmarking, and performance management.
• Improve procurement-execution coordination to optimize cost, quality, and delivery timelines.
• Strengthen commercial controls around budgeting, billing, change orders, cost overruns, and project closure.
• Ensure contractor and vendor accountability through structured review mechanisms.

Client, Business & Stakeholder Management

• Act as a senior escalation point for key clients during project execution.
• Partner with sales, design, client servicing, procurement, finance, and leadership teams to ensure seamless customer delivery.
• Strengthen client confidence through predictable execution and proactive communication.
• Support business development and strategic accounts through operational credibility.
• Drive improvements in client satisfaction, repeat business, and referral potential.

Process, Technology & Operational Transformation

• Champion process automation and technology-led project management systems.
• Implement dashboards, MIS, SOPs, quality frameworks, and performance tracking systems.
• Identify operational bottlenecks and lead transformation initiatives to improve scale and efficiency.
• Drive continuous improvement across planning, site execution, vendor coordination, reporting, and handover processes.
• Ensure compliance with safety, statutory, quality, contractual, and company standards.

Ideal Candidate Profile

• 13-16 years of experience in operations, project execution, or delivery leadership, preferably in commercial interior fit-outs, design & build, construction, or real estate.
• Proven experience leading large-scale, multi-location project execution portfolios.
• Strong background in turnkey execution for offices, coworking spaces, retail, hospitality, institutional, or enterprise clients.
• Experience managing senior project leaders, regional teams, contractors, vendors, MEP consultants, and cross-functional stakeholders.
• Strong commercial acumen with understanding of project costing, budgeting, margins, billing, and cost control.
• Deep knowledge of site execution, MEP coordination, vendor development, quality control, project planning, and delivery governance.
• Excellent leadership, communication, negotiation, and client management skills.
• Ability to build scalable systems and lead teams in a high-growth, entrepreneurial environment.
• Prior experience in a national or multi-region operations leadership role preferred.

Why Join Us?

• High-growth opportunity in a tech-led design & build venture.
• Opportunity to lead large-scale commercial interior projects across India.
• Flat structure, high ownership, and direct leadership visibility.
• Entrepreneurial, fast-paced work environment.