Senior Technical Author - Epiroc Mining India Private Ltd, Bengaluru
Join our dynamic Research and Development team at Epiroc, a leading brand in heavy engineering, and contribute your expertise as a Senior Technical Author. This role is pivotal in delivering high-quality technical information that supports efficient aftermarket services and enhances customer satisfaction.
About the Role
As a Senior Technical Author, you will be responsible for creating, managing, and revising technical illustrations, parts catalogues, and related documentation that support the companys products and services. Your role involves a blend of technical analysis, content creation, and coordination with multiple stakeholders to ensure completeness, accuracy, and clarity of the technical publications.
Key Responsibilities
- Gather and thoroughly analyze technical information such as Engineering Change Notices (ECN), Bills of Materials (BOM), technical drawings, and CAD data to understand product structures and updates.
- Create detailed and accurate parts pages aligned with parts breakdowns, ensuring information reflects the current configurations and assemblies.
- Perform ECN analysis and incorporate updates into the parts catalogue to maintain correct and up-to-date documentation.
- Manage parts pages, illustrations, and reusable content systematically, adhering to established company standards and documentation methodologies.
- Create and revise technical illustrations using software tools such as IsoDraw, Creo View, and Adobe Illustrator, ensuring visual content is clear, precise, and user-friendly.
- Collaborate effectively with peer reviewers, illustrators, and project leads to ensure quality, consistency, and timely delivery of documentation.
- Record and report on quality, delivery timelines, and other project metrics/KPIs to support continuous improvement initiatives and operational excellence.
Competences, Skills and Experience
- Minimum 4-6 years of professional experience in technical illustration, preferably within the automotive or heavy engineering industries.
- Completed degree or diploma in Mechanical Engineering or a related technical field.
- Hands-on experience in developing and revising Spare Parts Catalogues with a solid understanding of parts breakdown, spare part kits, and disassembly sequences.
- Proficiency in using Teamcenter or equivalent Product Lifecycle Management (PLM) systems is an added advantage.
- Strong knowledge of technical publication methodologies and tools, enabling the production of high-quality technical documentation.
- Excellent analytical skills to interpret customer requirements and translate them into effective technical illustrations.
- Sound engineering judgment combined with effective communication skills to engage with cross-functional teams and stakeholders.
Desired Behaviors and Attributes
- Enthusiastic and resilient, capable of delivering high-quality work even under demanding timelines and pressure.
- Excellent interpersonal and organizational skills, demonstrating a proactive and goal-oriented mindset with clarity in problem-solving.
- Meticulous attention to detail with a strong sense of accountability and responsibility for delivering high-quality documentation.
- An open-minded team player who is flexible and embraces collaboration to achieve shared goals.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.