Sr Systems Support Engineer

MediSolution; Pune District, Vadodara; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Altera Digital Health in Pune, India seeks a Senior Network Security Engineer to design, implement, and operate large-scale core networking and security infrastructure across on-prem and cloud environments.

You will work with Azure and AWS networking, multi-vendor firewalls, and DDoS protection; mentor juniors; own end-to-end projects; and improve security posture.

Qualifications

• 6+ years of experience in core Networking and Security.
• Hands-on experience with multi-vendor firewalls and security tools.
• Strong understanding of routing protocols and data security operations.

Responsibilities

• Configures, maintains, and operates routers, switches, firewalls, load balancers, and monitoring tools
• Installs physical equipment, connects cabling, organizes racks, and powers devices per documentation
• Proactively monitors network infrastructure and responds to alerts; maintains topology documentation
• Mentors, coaches, and shares knowledge with junior team members
• Acts as escalation point for complex incidents and requests
• Independently handles routine network service requests and access provisioning
• Troubleshoots and resolves major incidents and leads outage bridges
• Owns end-to-end network infrastructure projects (design, implementation, testing, handover)
• Develops expertise in datacenter networking, firewalls, load balancing, or cloud networking
• Collaborates with senior engineers on large-scale projects
• Designs, deploys, configures, and troubleshoots Azure and AWS cloud networking solutions

Skills

Networking & Security

Azure networking

AWS networking

Python scripting

DevOps CI/CD

Network automation

Security monitoring

Education

Bachelor's degree in Engineering

Tools

Checkpoint

Cisco ASA

Cisco Firepower

Fortinet

SonicWall

Palo Alto

Job description

Responsibilities

• Configures, maintains, and operates routers, switches, firewalls, load balancers, and monitoring tools
• Installs physical equipment, connects cabling, organizes communication racks, and powers devices per documentation
• Proactively monitors network infrastructure using monitoring tools, responds to alerts, and maintains updated topology documentation
• Mentors, coaches, and shares knowledge with junior team members
• Acts as an escalation point for complex incidents and requests
• Independently handles routine network service requests, access provisioning, and documentation
• Troubleshoots and resolves major incidents, leads outage bridges, and performs root cause analysis
• Owns end-to-end network infrastructure projects (design, implementation, testing, and handover)
• Develops subject matter expertise in domains such as datacenter networking, firewalls, load balancing, or cloud networking
• Collaborates with senior engineers on large-scale infrastructure projects
• Designs, deploys, configures, and troubleshoots Azure and AWS cloud networking solutions

Experience Required

• 6+ years of experience in core Networking and Security
• Strong experience in data security operations (administration, configuration, troubleshooting, and design)
• Hands-on experience with multi‑vendor firewalls (Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, SonicWall, Palo Alto)
• Experience with security tools such as WAF, NIPS, Firewall Analyzer, and DDoS protection
• Strong understanding of L3 routing protocols (OSPF, BGP)
• Experience with multi‑vendor environments (Whitebox is a plus)
• Solid knowledge of networking technologies: TCP/IP, DNS, BGP, OSPF, EIGRP, MPLS VPNs, VXLAN, Multicast
• Experience with DMVPN, IPSEC, and encryption standards

Azure Networking (Enhanced Requirement)

• Strong hands-on experience in deployment, configuration, and troubleshooting of Microsoft Azure networking services, including: Virtual Networks (VNet), Subnets, IP Address Management Network Security Groups (NSG) and Azure Firewall policy configuration and troubleshooting Azure Load Balancer (L4) and Application Gateway (L7) setup, tuning, and issue resolution Azure Front Door and Web Application Firewall (WAF) configuration and debugging VPN Gateway (Site-to-Site, Point-to-Site) and ExpressRoute deployment and troubleshooting connectivity issues User Defined Routes (UDR) and Network Virtual Appliances (NVA) configuration and routing issue analysis Azure DNS, Traffic Manager, and Network Watcher for diagnostics and monitoring Strong experience in troubleshooting Azure network issues, including: Connectivity issues between VNets, subnets, and on-prem environments Routing misconfigurations and asymmetric routing NSG/Firewall rule conflicts and traffic drops Load balancing and application gateway backend health issues VPN/ExpressRoute latency, packet drops, and tunnel failures Experience designing and implementing hybrid cloud connectivity (On-prem to Azure) Strong understanding of Azure network security architecture and best practices Experience with high availability, failover, and disaster recovery design in Azure networking Hands-on experience with Infrastructure as Code (IaC) using ARM templates, Bicep, or Terraform

Skills

• Knowledge of AWS networking and architectural principles
• Hands-on experience with network automation using Python, Shell scripting, YAML
• Familiarity with DevOps practices and CI/CD pipelines

Education & Certifications

• Bachelor’s degree in Engineering or related discipline (or equivalent experience)
• Preferred certifications: CCNA / CCNP Security+ ITIL Foundation Microsoft Azure Fundamentals / Azure Network Engineer Associate

Company Overview

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: [e-mail] To learn more, visit www.alterahealth.com. Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.