Contractor

MediSolution; Pune District, Vadodara; On-site; INR 300,000 - 600,000; Full time

Job summary

Altera Digital Health is seeking an IT operations professional to support and optimize our healthcare software environments. The role involves assisting with day-to-day operations on technical issues and participating in project planning phases.

You will install, implement, configure, upgrade, and optimize application systems and databases to ensure smooth development and QA environments. The ideal candidate has experience with monitoring tools (DynaTrace, AppDynamics, New Relic), Windows

Qualifications

• Knowledge of Application/Infrastructure monitoring tools and solutions.
• 1-2 years of experience in supporting and monitoring APM tools such as DynaTrace, AppDynamics, or New Relic.
• Experience with Windows server infrastructure and .NET-based applications (IIS, Web.config, Event Logs).
• Good command of English (verbal and written) and ITIL basics.

Responsibilities

• Assist with day-to-day operations on technical issues and problems.
• Participate in initiation and planning phases of organizational projects.
• Install, implement, configure, upgrade, and optimize application systems and databases for Altera platforms.

Skills

Application monitoring

Azure monitoring

SQL

Windows Server

ITIL

English communication

Education

Bachelor’s degree in computer science/IT

Tools

DynaTrace

AppDynamics

New Relic

ServiceNow

Job description

At Altera, our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health. With the largest community of clients in healthcare, Altera is able to deliver an integrated platform of clinical, financial, connectivity, and information solutions to facilitate enhanced collaboration and exchange of critical patient information. In this role, the ideal candidate will assist with day-to-day operations on technical issues and problems, as well as participate in the initiation and planning phases of organizational projects. The primary purpose of this role is to install, implement, configure, upgrade, and optimize the performance of application systems and databases required to operate Altera Software Development and QA environments.

Experience & Knowledge: Knowledge of Application/Infrastructure Monitoring tools/solutions. Candidate must have0-1 years of experience in supporting and monitoring DynaTrace/AppDynamics/NewRelic or other Application Performance management tools etc. Experience in Windows server infrastructure and. Net-based Application Support, IIS, worker process thread, Web config, Certificate binding, Event Logs Server Performance metrics - CPU, Memory, Queue length, MSMQ, I/O, Page writes, Perfmon, etc. Windows cluster, COM+, Log Parser Basics of Networking and Azure Monitoring Intermediate to Professional level of experience in SQL. E.g., SQL Jobs, SQL queries, Blocking, Always On Experience with ITSM tools such as Service desk/ServiceNow. Basic knowledge of ITIL framework (V3.0 foundation certificate would be added advantage) International support experience (preferably US or Europe i.e., good command of verbal and written English) Academic and Professional Qualifications: Bachelor’s degree in computer science/IT Any relevant IT certification would be a plus Strong interpersonal and communication skills (written and verbal) are a must to maintain our customer’s 1st focus, document processes, and communicate effectively within the team.

A global healthcare IT innovator, Altera Digital Health develops and elevates technology to connect and inspire healthier communities. Our platform approach to our solutions is changing the way healthcare is delivered. By keeping the human user at the center of our design methodology, we are supporting caregivers and helping patients meet and exceed their wellness goals. Together, with our clients, we’re driving a new era of healthcare.

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: [e-mail] To learn more, visit www.alterahealth.com. Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.