Sr Support Analyst

DAZN; Hyderabad; On-site; INR 500,000 - 800,000; Full time

Job summary

DAZN in Hyderabad, India is seeking a versatile support professional to provide technical assistance, troubleshoot complex issues, and contribute to data-driven improvements. You will work with cross-functional teams to resolve customer inquiries and maintain robust operational processes.

Responsibilities include analyzing data to identify trends, creating clear documentation and training materials for internal stakeholders, and participating in a 24/7 on-call rotation to ensure reliable

Responsibilities

• Provide technical support and troubleshoot complex issues.
• Analyze data and identify trends and patterns.
• Develop and implement process improvements to enhance efficiency.
• Collaborate with cross-functional teams to resolve customer complaints.
• Create documentation and training materials for internal stakeholders.
• Participate in on-call rotation for 24/7 support.

Job description

• Provide technical support and troubleshoot complex issues.
• Analyze data and identify trends and patterns.
• Develop and implement process improvements to enhance efficiency.
• Collaborate with cross-functional teams to resolve customer complaints.
• Create documentation and training materials for internal stakeholders.
• Participate in on-call rotation for 24/7 support.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.