Sr. Specialist - S&P - Contract Management 4D

Genpact; Mumbai; Hybrid; INR 2,500,000 - 4,000,000; Full time

Job summary

Genpact seeks a Senior Specialist – Information Services Vendor Management to lead strategic vendor relationships, governance, and subscription management across Information Services. You will partner with Legal, Procurement, Finance, Compliance, and Tech to shape vendor strategies, drive renewals, and ensure service continuity.

The role requires strong commercial acumen, executive presence, and the ability to manage global stakeholders.

Qualifications

• Relevant years of experience in vendor management, commercial negotiations, contract management, strategic sourcing, procurement, information services, or related business functions.
• Proven track record managing high-value vendor relationships and contracts, subscriptions, or renewals.
• Experience supporting senior stakeholders and executive decision-making.

Responsibilities

• Strategic Vendor Management: manage a portfolio of strategic vendors and governance processes.
• Commercial Negotiation: lead complex discussions, renewals, and price protections from strategy to execution.
• Contract and Governance: review agreements, assess risks, and coordinate with cross-functional teams.
• Business Partnership: advise leadership on vendor strategy, renewals, and service models.
• Renewal & Portfolio Management: drive onboarding, renewals, and optimization initiatives.

Skills

Vendor Management

Contract Negotiation

Commercial Negotiations

Strategic Sourcing

Stakeholder Mgmt

Contract Governance

Data-Driven Decisions

Education

Bachelor's in Business Administration

Bachelor's in Industrial Engineering

Bachelor's in Logistics

Bachelor's in Supply Chain Management

Masters in Operations Management

Tools

Ariba

Oracle DB

ERP Testing

Lean Six Sigma

Job description

Sr. Specialist - S&P - Contract ManagementReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionWe are inviting applications for the role of Senior Specialist – Information Services Vendor Management (Band 4D)!We are looking for a senior commercial and vendor management leader to drive strategic vendor relationships, commercial negotiations, contract governance, and subscription management across the Information Services function. The role manages critical external vendor relationships, leads complex commercial negotiations, supports business stakeholders, drives contract and renewal strategy, and protects service continuity across a diverse portfolio of research, data, analytics, technology, subscription, and professional-services suppliers. The successful candidate will operate as a trusted advisor to business leadership while providing functional guidance to supporting vendor management resources.ResponsibilitiesStrategic Vendor ManagementManage a portfolio of strategic vendors supporting business operations and client delivery.Develop sustainable vendor relationships aligned to long-term business objectives.Act as the primary point of contact for complex vendor discussions and escalations.Lead vendor governance, performance reviews, issue resolution, and continuous-improvement actions.Commercial NegotiationLead complex commercial discussions, renewals, amendments, and negotiations from strategy through execution.Evaluate vendor proposals and recommend approaches that balance cost, risk, service continuity, operational needs, and business priorities.Develop negotiation strategies using business criticality, supplier leverage, switching cost, usage evidence, benchmarks, and market context.Negotiate sustainable commercial outcomes, protections, commitments, and flexibility while preserving effective vendor relationships.Manage sole-source and limited-alternative suppliers through structured trade-offs, escalation, and value-based negotiation levers.Contract and Commercial GovernanceReview and assess vendor agreements, amendments, renewals, and commercial proposals.Identify contractual, operational, licensing, service-continuity, and commercial risks and translate them into clear business choices.Partner with Legal, Procurement, Finance, Compliance, Information Security, Technology, and business teams to support contract execution and governance.Ensure obligations, commitments, deliverables, renewal decisions, and approved commercial positions are effectively managed.Business PartnershipPartner directly with senior business stakeholders to understand requirements, intended usage, risks, and priorities.Provide recommendations on vendor strategy, renewals, service models, commercial options, and supplier alternatives.Support executive decision-making through analysis, risk assessment, market insight, and concise recommendations.Act as the bridge between business teams, governance functions, and vendor organizations.Renewal and Portfolio ManagementDrive vendor lifecycle activities including onboarding, renewals, amendments, escalations, and exit planning.Use spend, entitlement, usage, performance, and business-demand information to shape portfolio and negotiation strategy.Drive right-sizing, consolidation, benchmarking, cost avoidance, and optimization initiatives.Establish governance processes that enable timely decisions, clear ownership, and continuity of service.Team Leadership and Capability BuildingProvide day-to-day functional guidance and coaching to vendor management analysts and specialists.Set standards for negotiation planning, renewal readiness, documentation, escalation, and stakeholder communication.Develop practical operating procedures, playbooks, knowledge-sharing routines, and best practices.Help establish scalable governance models and working rhythms across the team.Skills and QualificationsRelevant years of experience in vendor management, commercial negotiations, contract management, strategic sourcing, procurement, information services, or related business functions.Demonstrated personal ownership of complex negotiations with external vendors, including strategy, concessions, stakeholder alignment, and measurable outcomes.Experience managing high-value vendor relationships and a meaningful portfolio of contracts, subscriptions, or renewals.Experience supporting senior business stakeholders and executive-level decision-making.Strong understanding of commercial contracts, vendor governance, licensing, renewal strategy, and risk management.Proven experience managing complex cross-functional and global stakeholder environments.Preferred experience supporting subscription, research, data, analytics, technology, professional services, or information-services categories.Experience in consulting, advisory, financial services, technology, research, or professional-services environments is desirable.Critical Success FactorsStrong commercial acumen and structured negotiation capabilityExcellent communication skills and executive presenceStakeholder credibility and influencing abilityIndependent decision-making and sound judgmentAbility to manage ambiguity and competing prioritiesOwnership mindset, accountability, and disciplined follow-throughAbility to connect vendor terms, usage, risk, and business needs to commercial strategyQualificationsBachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations ManagementCertificationsCertified Compliance Officer (CCO) - VskillsVskillsRequired SkillsAriba, Category Management, Contract Agreements, Contract Management, Contractor Management, Contract Pricing, Customer Contracts, Data Consulting, Erp Testing, Lean Six Sigma (LSS), Oracle Database, Procurement, Program Management, Project Management, Project Portfolio Management (PPM), Supplier Collaboration, Supplier Management, Supplier Relationship ManagementLanguageEnglish (Required)Language Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -S&P - Contract ManagementRemote Type -HybridWork Shift -Day Job (India)Why join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.