Sr. Specialist DDIT ISC CSOC Engineering - AgentOps Engineer

IN10 (FCRS = IN010) Novartis Healthcare Private Limited; Hyderabad; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Novartis Healthcare Private Limited in India is seeking an experienced engineer to build and operate an AI-enabled cyber defense agent platform. You will develop Python-based APIs, deploy serverless functions on Azure, and integrate with enterprise systems like Sentinel, Defender, Purview, and Graph.

The role emphasizes observability, security, and scalable workflows. The position requires strong Azure skills, production-grade API development, and a mindset for reliable, auditable DevOps

Qualifications

• Hands-on software engineering in cloud/DevOps/security environments.
• Strong Python experience and production API development.
• Proficient with Azure services and REST API integrations.
• Familiarity with CI/CD and version control workflows.

Responsibilities

• Build and maintain Azure Functions, APIs, services and agent tools.
• Integrate agents with enterprise platforms (Sentinel, Defender, Purview, Graph, etc.).
• Implement workflows for notifications, state management, audits and approvals.
• Ensure versioning, testing, release controls and rollback patterns.
• Monitor telemetry, health, costs and incident response for agents.

Skills

Python

Azure Functions

REST APIs

CI/CD

Agent frameworks

LLMOps

Cyber Defense

Troubleshooting

Communication

Tools

Azure

Microsoft Sentinel

XSOAR

Key Vault

Application Insights

Git

Job description

Job Description Summary

Build, integrate, deploy and operate the agent platform that powers AI-enabled Cyber Defense. Engineer reliable agent tools, Azure Functions, enterprise integrations, deployment pipelines and runtime controls so agents can move safely from development to production and remain observable, recoverable and supportable.

Key Responsibilities

• Build and maintain the Azure Functions, APIs, services and agent tools used to retrieve trusted information and perform approved actions
• Integrate agents with enterprise platforms such as Microsoft Sentinel, Defender, Purview, Graph, Cortex XDR, XSOAR, SharePoint, JIRA, Confluence, Azure Storage, Key Vault and other approved Cyber Defense systems
• Implement agent workflows and backend services for notifications, feedback, state management, audit records, deduplication, orchestration and human approval
• Implement versioning, release controls, automated testing, rollback and recovery patterns for agents and supporting services
• Operate agent runtime reliability through telemetry, tracing, Application Insights, health checks, dashboards, alerts and actionable service-level indicators
• Investigate and resolve production incidents involving agents, Azure Functions, identities, networking, data access, integrations and deployment pipelines
• Monitor performance, latency, availability, token or model consumption, operational cost and integration health, and implement improvements based on evidence
• Maintain clear technical documentation, runbooks, support procedures, configuration records and deployment evidence

Essential Requirements

• 6+ years of hands‑on experience in software engineering, cloud platform engineering, DevOps, security automation or integration engineering
• Strong proficiency in Python and experience building production APIs, serverless functions or backend services
• Practical experience with Microsoft Azure services such as Azure Functions, App Service, Key Vault, Managed Identity, Application Insights, Storage and private networking
• Experience with Git and CI/CD platforms such as Azure DevOps or GitHub Actions, including environment promotion, approvals and rollback
• Experience integrating enterprise systems through REST APIs, SDKs, webhooks, certificates, OAuth 2.0 or managed identities
• Understanding of agentic AI or LLM application patterns including tools/function calling, instructions, context, state, tracing and evaluation
• Understanding of secure software engineering, secrets management, least privilege, input validation and auditability
• Ability to troubleshoot across application code, identity, network, platform and dependent‑service boundaries
• Ability to communicate technical decisions clearly and collaborate across Cyber Defense, platform, architecture and engineering teams
• Experience with Microsoft Foundry, Azure OpenAI, agent frameworks, API Management or multi‑agent implementations
• Knowledge of LLMOps or AgentOps practices including prompt/instruction versioning, evaluation, tracing, cost controls and production guardrails
• Background in Cyber Defense, security operations, detection engineering or SOAR automation
• Experience designing test harnesses for adversarial inputs, prompt injection, permission boundaries and tool misuse
• Experience evaluating and using frontier models for enterprise agentic AI solutions

Desirable Requirements

• Experience with Infrastructure as Code using Bicep, ARM, Terraform or equivalent tooling
• Experience with containers, Kubernetes, event‑driven architectures, queues or durable workflow patterns
• Experience building agentic applications with LangChain and LangGraph
• Experience with Amazon Bedrock and its model, agent, knowledge‑base or guardrail capabilities

You’ll receive

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Skills Desired

• Communication
• Cybersecurity Compliance
• Cyber Threat Hunting
• Cyber Threat Intelligence
• Cyber Threat Prevention
• Decision Making
• Digital Capabilities
• Influencing Skills
• Information Security Risk Management
• Technology Use
• Vulnerability Management

About Novartis

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

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