Associate Director DDIT ISC SecOps Access&Auth.ISC Access Management & Authentication

IN10 (FCRS = IN010) Novartis Healthcare Private Limited; Hyderabad; On-site; INR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Novartis benefits package

Diversity & inclusion

Job summary

Novartis AG in Hyderabad, India is seeking an experienced IT professional to oversee Identity and Access Management services within Novartis global IT Infrastructure. The role coordinates teams across service delivery, planning, and issue resolution to ensure integrated service performance and adherence to SLAs/OLAs.

The candidate should have a university degree in computer science and 10+ years IT experience with hands-on Java, Spring Boot, React JS, Angular JS, REST API, and Oracle DB.

Qualifications

• University degree in computer science or comparable education.
• 10+ years IT experience with hands-on programming and IAM.
• Strong knowledge of Java, Spring Boot, React, Angular, REST APIs.

Responsibilities

• Oversees identity and access management services for Novartis customers.
• Coordinates planning, service delivery, issue resolution and SLAs/OLAs.
• Ensures integrated service delivery across global IT infrastructure.
• Supports continuous improvement, cost reduction and performance.
• Manages 24x7 engineering/developer activities and regulatory compliance.

Skills

Java

Spring Boot

React JS

Angular JS

REST API

AI tools

Oracle DB

Identity & Access Management

SOX compliance

Problem solving

Education

University degree in Computer Science

Tools

OIM

OAM

OUD

Hibernate

Job description

Job Description Summary

-Oversees security operations service line, technology governance and external / internal interfaces in accordance with service operations and management processes

Job Description Key Responsibilities

Oversees identity and access management services offered to customers inside and outside of Novartis global IT Infrastructure. Oversees processes and resources delivering identity and access management services, ensuring the coordination of these teams in overall planning activities, service delivery, and issue resolution. Supports that all global supporting components of the service, including any associated SLAs, OLAs and UCs are managed as an integrated service. Supports and delivers overall continuous improvement, cost reduction and performance of the services. Assists with the regional and global monitoring, reviewing and reporting of performance against the SLA/OLA service and/or portfolio. Performs service reviews, qualifications and self assessments to e.g. ensure conformance with service-, quality-, audit, compliance, security and SOX requirements and industry best practices (Inhouse Operations, Third Party Suppliers and external Service Providers). Assists with the planning, (with Architecture, and Governance) to establish the overall services and the services delivery roadmaps. Ability to get involved with engineering and/or development activities to ensure timely delivery of objectives.

Essential Requirement

University working and thinking level, degree in computer science or comparable education and experience with 10 (or more) years of IT experience. Strong hands-on experience in Java, Spring Boot, React JS, Angular JS and REST API. Experience using AI development tools such as Claude Code, GitHub Copilot or similar AI-assisted development tools to assist with coding, debugging, testing, and documentation. Good knowledge of Hibernate and Oracle DB. Good understanding of Identity and Access Management concepts. Oracle Identity Manager (OIM) developer experience or experience in Oracle Access Manager (OAM) or Oracle Unified Directory (OUD) is added advantage. Strong problem-solving and analytical skills.Good communication and collaboration skills. Experience is managing 24*7 Engineering/developer activities. Experience with regulatory frameworks, such as SOX, GxP, or similar.

You’ll receive

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Skills Desired

• Business Acumen
• Change Management
• Information Security Risk Management
• Quality Management
• Root Cause Analysis (RCA)
• Vendor Management

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

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