Sr Specialist DDIT ISC CSOC Engineering - AgentOps Engineer

Novartis AG; Hyderabad; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Novartis AG in Hyderabad, India is seeking an experienced software engineer to build, integrate, deploy and operate an agent platform powering AI-enabled Cyber Defense. You will engineer reliable agent tools, Azure Functions, and backend services to move agents from development to production with observability and recoverability.

You'll integrate with Microsoft Sentinel, Defender, Purview and other enterprise systems; implement workflows, versioning, testing, and monitoring, while ensuring

Qualifications

• 6+ years of hands‑on software engineering, cloud, DevOps or integration experience.
• Strong proficiency in Python and production APIs / backend services.
• Experience with Azure services like Functions, App Service, Key Vault, Managed Identity, Application Insights.
• Experience with REST APIs, SDKs, webhooks, OAuth 2.0 and CI/CD platforms.
• Knowledge of agentic AI patterns, security, tracing, and auditability.

Responsibilities

• Build and maintain Azure Functions, APIs, services and agent tools.
• Integrate agents with enterprise platforms like Sentinel, Defender, Purview, Graph and Jira/Confluence.
• Implement workflows, state management, audit records and rollbacks.
• Ensure reliability via telemetry, health checks and dashboards.
• Investigate incidents across identities, networking, data access and deployments.
• Monitor performance, cost and health; maintain runbooks and deployment evidence.

Skills

Python

Security automation

DevOps

Cloud platform engineering

LLM / agent patterns

Troubleshooting

Communication

Tools

Azure Functions

Git

CI/CD (Azure DevOps / GitHub Actions)

App Service

Key Vault

Application Insights

REST APIs

OAuth 2.0

Managed Identity

Terraform / IaC

Job description

Job Description Summary

Role purpose: Build, integrate, deploy and operate the agent platform that powers AI-enabled Cyber Defense. Engineer reliable agent tools, Azure Functions, enterprise integrations, deployment pipelines and runtime controls so agents can move safely from development to production and remain observable, recoverable and supportable.

Job Description

Key Responsibilities

• Build and maintain the Azure Functions, APIs, services and agent tools used to retrieve trusted information and perform approved actions
• Integrate agents with enterprise platforms such as Microsoft Sentinel, Defender, Purview, Graph, Cortex XDR, XSOAR, SharePoint, JIRA, Confluence, Azure Storage, Key Vault and other approved Cyber Defense systems
• Implement agent workflows and backend services for notifications, feedback, state management, audit records, deduplication, orchestration and human approval
• Implement versioning, release controls, automated testing, rollback and recovery patterns for agents and supporting services
• Operate agent runtime reliability through telemetry, tracing, Application Insights, health checks, dashboards, alerts and actionable service-level indicators
• Investigate and resolve production incidents involving agents, Azure Functions, identities, networking, data access, integrations and deployment pipelines
• Monitor performance, latency, availability, token or model consumption, operational cost and integration health, and implement improvements based on evidence
• Maintain clear technical documentation, runbooks, support procedures, configuration records and deployment evidence

Essential Requirement

• 6+ years of hands‑on experience in software engineering, cloud platform engineering, DevOps, security automation or integration engineering
• Strong proficiency in Python and experience building production APIs, serverless functions or backend services. Practical experience with Microsoft Azure services such as Azure Functions, App Service, Key Vault, Managed Identity, Application Insights, Storage and private networking
• Experience with Git and CI/CD platforms such as Azure DevOps or GitHub Actions, including environment promotion, approvals and rollback. Experience integrating enterprise systems through REST APIs, SDKs, webhooks, certificates, OAuth 2.0 or managed identities
• Understanding of agentic AI or LLM application patterns including tools/function calling, instructions, context, state, tracing and evaluation. Understanding of secure software engineering, secrets management, least privilege, input validation and auditability
• Ability to troubleshoot across application code, identity, network, platform and dependent‑service boundaries. Ability to communicate technical decisions clearly and collaborate across Cyber Defense, platform, architecture and engineering teams
• Experience with Microsoft Foundry, Azure OpenAI, agent frameworks, API Management or multi‑agent implementations. Knowledge of LLMOps or AgentOps practices including prompt/instruction versioning, evaluation, tracing, cost controls and production guardrails
• Background in Cyber Defense, security operations, detection engineering or SOAR automation. Experience designing test harnesses for adversarial inputs, prompt injection, permission boundaries and tool misuse
• Experience evaluating and using frontier models for enterprise agentic AI solutions

Desirable Requirement

• Experience with Infrastructure as Code using Bicep, ARM, Terraform or equivalent tooling . Experience with containers, Kubernetes, event‑driven architectures, queues or durable workflow patterns
• Experience building agentic applications with LangChain and LangGraph . Experience with Amazon Bedrock and its model, agent, knowledge‑base or guardrail capabilities .

You’ll receive

You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Skills Desired

• Communication
• Cybersecurity Compliance
• Cyber Threat Hunting
• Cyber Threat Intelligence
• Cyber Threat Prevention
• Decision Making
• Digital Capabilities
• Influencing Skills
• Information Security Risk Management
• Technology Use
• Vulnerability Management