Sr. Specialist - BCM - Commercial Leasing & Lending 4D

3502 Servicios Internacionales De Atencion Al Cliente, Limitada; Mumbai; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Genpact, Mumbai-based, seeks a Senior Team Lead for Investment Operations reconciliation. You will oversee complex cash/position breaks, mentor analysts, and drive automation and data integrity initiatives.

Lead cross-functional efforts, develop strategic controls, and present performance reports to senior management. The role requires strong leadership and deep reconciliation expertise.

Qualifications

• Experience leading reconciliation teams in financial operations.
• Strong analytical and strategic thinking.
• Ability to mentor junior team members.

Responsibilities

• Lead and manage the daily reconciliation function, overseeing the resolution of the most complex, systemic, and high-value cash, position, and security master breaks using Aladdin and integrated systems.
• Conduct in-depth root cause analysis for persistent operational challenges, designing and implementing strategic, long-term preventative measures and controls.
• Act as the primary decision-maker and escalation point for all critical reconciliation exceptions, coordinating with senior stakeholders, internal departments, and external custodians to ensure swift and accurate resolution.
• Develop, analyze, and present comprehensive reporting on reconciliation performance, key risk indicators, and systemic issues to senior management.
• Directly lead, supervise, and mentor a team of reconciliation analysts and associates, fostering a high-performance, collaborative, and continuous learning environment.
• Allocate daily tasks, manage workloads, and ensure efficient resource utilization to meet daily operational deadlines and SLAs.
• Develop and deliver training programs and knowledge-sharing initiatives to enhance team capabilities and expertise.
• Serve as the principal subject matter expert for data integrity, leading validation, monitoring, and quality assurance of all critical data feeds.
• Drive cross-functional initiatives to identify, analyze, and remediate systemic data quality issues, working with Technology, Data Governance, and external vendors.
• Champion the development, implementation, and enforcement of advanced data enrichment, transformation, and integrity checks within the reconciliation ecosystem.
• Actively participate in the evaluation, selection, and implementation of new technologies or enhancements to existing systems to improve data quality and reconciliation efficiency.

Skills

Team leadership

Reconciliation expertise

Stakeholder management

Data integrity

Job description

Sr. Specialist - BCM - Commercial Leasing & Lending

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Job Description

Responsibilities:

The is a Senior Team Lead position and will be a critical leadership position within our Investment Operations team, responsible for overseeing, optimizing, and leading the complex reconciliation processes utilizing BlackRock Aladdin and other enterprise systems. This role demands an expert-level understanding of diverse financial instruments, advanced reconciliation methodologies, and a proven ability to lead and mentor a team. The Senior Specialist will take ownership of the most intricate and high-impact cash and position breaks, driving strategic solutions to systemic issues, and significantly contributing to the department's operational strategy, risk mitigation, and automation initiatives. Beyond operational execution, this role involves direct supervision, performance management, and career development of junior team members, acting as a principal subject matter expert and a key liaison across multiple internal and external stakeholders. The ideal candidate will possess exceptional analytical and strategic thinking, demonstrated leadership capabilities, a proactive approach to problem-solving, and the ability to inspire and guide a team toward operational excellence in a complex, global investment environment,

Key Responsibilities

Strategic Reconciliation & Critical Exception Leadership:

Lead and manage the daily reconciliation function, overseeing the resolution of the most complex, systemic, and high-value cash, position, and security master breaks using advanced features within Aladdin and integrated systems.

Conduct in-depth root cause analysis for persistent operational challenges, designing and implementing strategic, long-term preventative measures and controls.

Act as the primary decision-maker and escalation point for all critical reconciliation exceptions, coordinating with senior stakeholders, internal departments, and external custodians to ensure swift and accurate resolution.

Develop, analyze, and present comprehensive reporting on reconciliation performance, key risk indicators, and systemic issues to senior management, offering data-driven strategic recommendations.

Team Leadership & People Management:

Directly lead, supervise, and mentor a team of reconciliation analysts and associates, fostering a high-performance, collaborative, and continuous learning environment.

Conduct performance reviews, provide constructive feedback, and support the professional development and career growth of team members.

Allocate daily tasks, manage workloads, and ensure efficient resource utilization to meet daily operational deadlines and service level agreements (SLAs).

Develop and deliver training programs and knowledge-sharing initiatives to enhance team capabilities and expertise.

Data Integrity Governance & System Optimization:

Serve as the principal subject matter expert for data integrity, leading the rigorous validation, monitoring, and quality assurance of all critical data feeds (e.g., SWIFT, custodian statements, internal ledgers, market data).

Drive cross-functional initiatives to identify, analyze, and remediate systemic data quality issues, working closely with Technology, Data Governance, and external vendors/service providers at a strategic level.

Champion the development, implementation, and enforcement of advanced data enrichment, transformation, and integrity checks within the reconciliation ecosystem.

Actively participate in the evaluation, selection, and implementation of new technologies or enhancements to existing systems to improve data quality and reconciliation efficiency.

Professional Experience

Relevant years of progressive experience in investment o