Sr. Solutions Eng

Tata Consultancy Services; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading IT services and consulting firm in Bengaluru is seeking a Talent Acquisition Specialist with over 10 years of experience. The role involves configuring and managing Jira and Confluence environments while providing technical support. Candidates should have strong communication skills and a bachelor's degree in a relevant field. This full-time position offers an opportunity to contribute to exciting projects in a dynamic environment.

Qualifications

• 10+ years of experience required.
• Strong communication skills and structured problem-solving ability.
• Detail-oriented with a commitment to quality documentation.

Responsibilities

• Configure and manage Jira and Confluence Data Center environments.
• Troubleshoot and resolve technical issues via service ticket queues.
• Collaborate with engineering, product, and support teams.

Skills

Atlassian

Jira

Confluence

SQL

JQL

Agile methodologies

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Tools

AWS

Azure

Docker

Kubernetes

Git

Job description

Talent Acquisition Specialist || AIHR Certified || Tata Consultancy Services

Greetings from Tata Consultancy Services!!!

Required Experience: 10+ years

Must-Have Skills: Atlassian, Jira, Confluence

Key Responsibilities

Platform Configuration & Administration

• Configure and manage Jira and Confluence Data Center environments, including native features and third-party plugins.
• Build Jira projects and design custom workflows based on business needs.
• Administer Confluence spaces, templates, and permissions.
• Maintain system documentation and operational procedures.

Technical Support & Troubleshooting

• Troubleshoot and resolve technical issues via service ticket queues.
• Communicate effectively with stakeholders to understand requirements and provide timely support.
• Collaborate with engineering, product, and support teams to deliver scalable solutions.
• Contribute to platform stability, scalability, and continuous improvement initiatives.
• Stay updated on emerging technologies and DevOps best practices.
• Perform additional duties as assigned.

Basic Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent practical experience.
• Exposure to Atlassian tools (Jira, Confluence) through coursework, internships, or work experience.
• Introductory experience with SQL and JQL.
• Understanding of SDLC and application support processes.
• Strong communication skills and structured problem‑solving ability.
• Detail-oriented with a commitment to quality documentation.

Preferred Qualifications

• Exposure to cloud platforms (AWS, Azure) and containerisation tools (Docker, Kubernetes).
• Experience with Git and version control workflows.
• Understanding of Agile methodologies and REST APIs.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting