Sr Solutions Consultant I

Zind Erprogram; Gurugram District; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Zinnia in Gurugram is seeking an experienced consultant to lead discovery, define solutions, and align business needs with IT delivery across life and annuity domains. You will guide cross-functional teams and facilitate workshops to ensure practical, scalable designs while engaging executive stakeholders.

This role requires strong client engagement, problem solving, and fluency with SDLC and agile methods to deliver tangible value. Travel as needed.

Qualifications

• Bachelor’s degree or equivalent work experience in IT, business, or related field.
• 7–10 years in life/annuity insurance with both business and technology exposure.
• Expertise in business analysis, systems analysis, or solution design.
• Understanding interdependencies across Operations, Technology, and finance/compliance/tax.
• Strong SDLC planning and agile practices knowledge.
• Experience leading client-facing solution sessions and presenting to executives.
• Proficient with JIRA, Airtable, MS Office, and Google Workspace.

Responsibilities

• Lead initial scoping and analysis activities, including pricing and impact assessments.
• Facilitate Solution Definition meetings with stakeholders to align on a cohesive solution.
• Conduct solution planning to ensure cross-functional clarity and delivery objectives.
• Translate customer needs into practical Zinnia solutions within IT and architectural frameworks.
• Identify opportunities for process improvement, innovation, and efficiency in engagements.
• Support estimation and proposal processes by clarifying scope, dependencies, and risks.
• Partner with Operations, Technology, Finance, Compliance, and Tax teams for design.
• Assist with internal and external training to spread delivery best practices.
• Serve as trusted advisor ensuring solutions meet strategic goals and realities.

Skills

Business analysis

Systems analysis

Solution design

SDLC planning

Agile practices

JIRA

Airtable

Stakeholder management

Facilitation

Communication

Education

Bachelor’s degree in IT, Business, or related field

Tools

JIRA

Airtable

Job description

WHO WE ARE:

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE

You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results.

WHAT YOU’LL DO

• Lead initial project scoping and analysis activities, including pricing exercises and impact assessments.
• Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials areincluded to achieve a cohesive solution.
• Conduct solution planning sessions to align cross-functional teams and ensure clarity in deliveryobjectives.
• Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings toensure solutions are practical, aligned, and scalable.
• Act as the voice of the customer—translating business objectives into actionable Zinnia solutions thatadhere to our IT and architectural frameworks.
• Identify opportunities for process improvement, innovation, and efficiency within client engagements.
• Support the estimation and proposal process by clarifying scope, dependencies, and risks.
• Partner with cross-functional teams (Operations, Technology, Finance, Compliance, Tax) to ensure comprehensive solution design.
• Assist with internal and external training initiatives to build organizational knowledge and support the ongoing evolution of delivery best practices.
• Serve as a trusted advisor, ensuring every client solution supports both strategic goals and operational realities.

WHAT YOU’LL NEED

• Bachelor’s degree in Computer Information Systems, Business Administration, or a related field—or equivalent work experience.
• 7–10 years of experience in the life, annuity insurance industry, with significant exposure to both business and technology functions.
• Proven expertise in business analysis, systems analysis, or solution design within enterprise technologyenvironments.
• Deep understanding of the interdependencies between Operations, Technology, and corporate functionssuch as Finance, Compliance, and Tax.
• Strong grasp of methodologies supporting the planning and requirements phases of the SDLC.
• Knowledge of agile practices and familiarity with collaboration tools such as JIRA and Airtable.
• Excellent communication, facilitation, and relationship management skills.
• Strong analytical and problem-solving skills, with the ability to think both strategically and tactically.
• Experience leading client-facing solution sessions and presenting to executive-level stakeholders.
• High proficiency in Microsoft Office Suite and Google Workspace; familiarity with project managementtools preferred.
• Ability to work both independently and collaboratively in a fast-paced, matrixed environment.
• Occasional travel for client meetings or workshops.

BONUS POINTS

• Experience working with Zinnia’s product suite (SmartOffice, AnnuityNet, LifeSpeed, etc.) or similarenterprise insurance technology platforms.
• Demonstrated success managing or mentoring less experienced consultants.
• Advanced knowledge of process mapping, solution estimation, or proposal development.
• Recognized strengths in strategic thinking, customer focus, and influencing outcomes without authority

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.