Sr Solutions Consultant I

Zinnia - Employee Referral; Gurugram District; On-site; INR 2,500,000 - 4,200,000; Full time

Job summary

Zinnia is seeking an experienced client-focused consultant with deep life and annuity insurance expertise to lead discovery, define solutions, and drive cross-functional delivery. You will bridge business needs and technology, align stakeholders, and ensure practical, scalable outcomes across Operations, Technology, Finance, Compliance, and Tax.

You will guide scoping, planning, and solution-definition meetings, translate client requirements into actionable designs, and help refine processes and

Qualifications

• Bachelor’s degree in Computer Information Systems, Business Administration, or a related field—or equivalent work experience.
• 7–10 years of experience in the life, annuity insurance industry with exposure to both business and technology functions.
• Proven expertise in business analysis, systems analysis, or solution design within enterprise technology environments.
• Strong understanding of interdependencies between Operations, Technology, and Finance/Compliance/Tax.
• ,
• Knowledge of agile practices and familiarity with JIRA and Airtable.
• Excellent communication, facilitation, and relationship management skills.
• Strong analytical and problem-solving skills, strategic and tactical thinking.
• Experience leading client-facing solution sessions and presenting to executives.

Responsibilities

• Lead initial project scoping and analysis activities, including pricing exercises and impact assessments.
• Facilitate detailed Solution Definition meetings with stakeholders to achieve a cohesive solution.
• Conduct solution planning sessions to align cross-functional teams and clarify delivery objectives.
• Leverage knowledge of client implementations and Zinnia’s offerings to ensure practical, scalable solutions.
• Translate business objectives into actionable Zinnia solutions aligned with IT and architectural frameworks.
• Identify opportunities for process improvement, innovation, and efficiency in client engagements.
• Support estimation and proposal process by clarifying scope, dependencies, and risks.
• Partner with Operations, Technology, Finance, Compliance, and Tax to design comprehensive solutions.
• Assist with internal and external training to evolve delivery practices.
• Serve as trusted advisor ensuring client solutions meet strategic goals and operational realities.

Skills

Client collaboration

Stakeholder management

SDLC knowledge

Agile practices

Communication skills

Analytical thinking

Presentation to executives

Education

Bachelor’s degree in Computer Information Systems, Business Administration, or related field

Tools

JIRA

Airtable

Google Workspace

Microsoft Office

Job description

Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders.

WHO YOU ARE

You are an experienced, client-focused consultant with a deep understanding of the life, annuity, and financial services industry. You thrive on solving complex business challenges and can confidently navigate the intersection of operations, technology, and business strategy. You have a proven ability to lead discovery and solution definition sessions, act as the voice of the customer, and ensure that client solutions align with both business objectives and enterprise delivery standards. You excel in translating between business and technical audiences, building trusted relationships, and driving solutions that deliver tangible results.

WHAT YOU’LL DO

• Lead initial project scoping and analysis activities, including pricing exercises and impact assessments.
• Facilitate detailed Solution Definition meetings, ensuring all relevant stakeholders and materials areincluded to achieve a cohesive solution.
• Conduct solution planning sessions to align cross-functional teams and ensure clarity in deliveryobjectives.
• Leverage your knowledge of client implementations, operations, and Zinnia’s business offerings toensure solutions are practical, aligned, and scalable.
• Act as the voice of the customer—translating business objectives into actionable Zinnia solutions thatadhere to our IT and architectural frameworks.
• Identify opportunities for process improvement, innovation, and efficiency within client engagements.
• Support the estimation and proposal process by clarifying scope, dependencies, and risks.
• Partner with cross-functional teams (Operations, Technology, Finance, Compliance, Tax) to ensure comprehensive solution design.
• Assist with internal and external training initiatives to build organizational knowledge and support the ongoing evolution of delivery best practices.
• Serve as a trusted advisor, ensuring every client solution supports both strategic goals and operational realities.

WHAT YOU’LL NEED

• Bachelor’s degree in Computer Information Systems, Business Administration, or a related field—or equivalent work experience.
• 7–10 years of experience in the life, annuity insurance industry, with significant exposure to both business and technology functions.
• Proven expertise in business analysis, systems analysis, or solution design within enterprise technologyenvironments.
• Deep understanding of the interdependencies between Operations, Technology, and corporate functionssuch as Finance, Compliance, and Tax.
• Strong grasp of methodologies supporting the planning and requirements phases of the SDLC.
• Knowledge of agile practices and familiarity with collaboration tools such as JIRA and Airtable.
• Excellent communication, facilitation, and relationship management skills.
• Strong analytical and problem-solving skills, with the ability to think both strategically and tactically.
• Experience leading client-facing solution sessions and presenting to executive-level stakeholders.
• High proficiency in Microsoft Office Suite and Google Workspace; familiarity with project managementtools preferred.
• Ability to work both independently and collaboratively in a fast-paced, matrixed environment.
• Occasional travel for client meetings or workshops.

BONUS POINTS

• Experience working with Zinnia’s product suite (SmartOffice, AnnuityNet, LifeSpeed, etc.) or similarenterprise insurance technology platforms.
• Demonstrated success managing or mentoring less experienced consultants.
• Advanced knowledge of process mapping, solution estimation, or proposal development.
• Recognized strengths in strategic thinking, customer focus, and influencing outcomes without authority

WHAT’S IN IT FOR YOU?

We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done.

Visit our website atwww.zinnia.com for more information.

We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.