Sr Site Reliability Engineer

NCR Corporation; India; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

NCR Voyix is seeking a Technical Systems Analyst to join the IT/CIO Lab Infrastructure team. You will own the Virtual Server environment, manage OS and networking elements, and provide system-level support across multi-user environments, including installations, configurations, maintenance, and upgrades.

You will collaborate with development teams to optimize software development environments, implement platforms for applications, troubleshoot issues, and document problems with resolutions to

Qualifications

• University Degree in Engineering, Mathematics or Physics or Diploma in Computer Management.
• Experience with software engineering teams and development methodologies.
• Experience managing large environments in AWS or GCP or Azure (IaaS and PaaS).
• Linux & Windows System Administration.
• Deep knowledge with VMware Products like ESXi, vRealise Automation (vRA), Virtual Center.
• Usage of TCP/IP and LAN Technologies in implemented systems/network monitoring.
• Deep knowledge about Windows, Linux and data storage systems.
• Experience with at least one scripting language such as Chef, Tcl, Perl, Python, or writing shell scripts.
• Supported hardware (Servers, Networking switches), software and operating systems.
• Worked as Technical analyst in a Help Desk or Engineering Lab to solve issues.
• Planed, implemented, tested, and conducted troubleshooting of system software.
• Communicated technical guidance to users on applications and systems.
• Used a trouble tracking tool to track, document support and maintenance activities.
• Strong communication skills, both written and verbal in English.

Responsibilities

• Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
• Assist in creating effective software development environments using the latest hardware and software technologies.
• Implementation, support and management of software platforms for applications and tools.
• Research, plan, install, configure, troubleshoot, maintain and upgrade software and operating systems.
• Collect system information, analyze and evaluate.
• Report system health information to management.
• Document system problems and resolutions for future reference.
• Troubleshoot and resolve hardware, software and connectivity problems.
• Record and maintain hardware and software inventories, site and/or server licensing, and user access.
• Work as a team member with other technical staff to ensure connectivity and compatibility between systems.

Skills

VMware ESXi

vRealize Automation

Virtual Center

AWS

Azure

GCP

Linux administration

Windows System Administration

Scripting: Python

Shell scripting

Education

University Degree in Engineering/Mathematics/Physics

Diploma in Computer Management

Job description

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Help us run the world's top brands.

At NCR Voyix, we specialize in turning routine transactions into meaningful connections. With a rich history of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems. We take pride in our strong culture and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

Technical Systems Analyst

The Technical Systems Analyst is a role in the IT/CIO Lab Infrastructure team, responsible for the Virtual Server environment, operating system and associated subsystems and networking elements associated with these environments including firewalls, routers, switches and providing networking consultancy to development teams. Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Assists in creating effective software development environments using the latest hardware and software technologies. Implementation, support and management of software platforms for applications and tools. Research, plan, install, configure, troubleshoot, maintain and upgrade software and operating system. Collect system information, analyze and evaluate. Report system health information to management. Document system problems and resolutions for future reference Troubleshoot and resolve hardware, software and connectivity problems. Record and maintain hardware and software inventories, site and/or server licensing, and user access. Work as a team member with other technical staff to ensure connectivity and compatibility between systems. 5-6 years of experience in a similar environment supporting a Virtual Server Environment.

Responsibilities

• Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
• Assists in creating effective software development environments using the latest hardware and software technologies.
• Implementation, support and management of software platforms for applications and tools.
• Research, plan, install, configure, troubleshoot, maintain and upgrade software and operating system.
• Collect system information, analyze and evaluate.
• Report system health information to management.
• Document system problems and resolutions for future reference.
• Troubleshoot and resolve hardware, software and connectivity problems.
• Record and maintain hardware and software inventories, site and/or server licensing, and user access.
• Work as a team member with other technical staff to ensure connectivity and compatibility between systems.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Qualifications & Necessary Experience

• University Degree in Engineering, Mathematics or Physics or Diploma in Computer Management.
• Practical experience working with Software engineering teams and development methodologies.
• Experience in managing large environments in AWS or GCP or Azure both IaaS and PaaS.
• Linux & Windows System Administration.
• Experience Deep knowledge with VMware Products like ESXi, vRealise Automation (vRA), Virtual Center.
• Usage of TCP/IP and LAN Technologies Implemented Systems/Network Monitoring.
• Deep knowledge about Windows, Linux and data storage systems.
• Experience with at least one scripting language such as Chef, tcl, Perl, Python, and writing shell scripts.
• Supported hardware (Servers, Networking switches), software and operating systems.
• Worked as Technical analyst in a Help Desk or Engineering Lab using solving skills to help identify and resolve issues.
• Has planned, implemented, tested, and conducted troubleshooting of system software.
• Communicated technical guidance and instruction to users on the use of applications and systems.
• Used a Trouble tracking tool to track, document support and maintenance activities.
• Strong communication skills, both written and verbal in English.

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.