Sr SAP BI/BO Consultant

Jade Global; Hyderabad; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A global tech consulting firm is looking for a Sr SAP BI/BO Consultant in Hyderabad. You will provide L2/L3 support for SAP BO/BI issues, troubleshoot and resolve report failures, and optimize performance of reports and BW queries. Candidates should have 6–12 years of SAP BO/BI experience, strong knowledge of ECC data sources, and hands-on experience with tools like ServiceNow and JIRA. The role emphasizes continuous improvement and automation of reporting processes.

Qualifications

• 6–12 years of SAP BO/BI experience.
• Strong exposure to ECC AMS / Support projects.
• Hands-on with Web Intelligence, Crystal Reports, and Universe Design.

Responsibilities

• Provide L2/L3 support for SAP BO/BI issues.
• Monitor data loads and support ETL processes.
• Perform unit, integration, and UAT testing.

Skills

SAP BO/BI experience

ECC AMS / Support projects

Web Intelligence (WebI)

Crystal Reports

SQL / database concepts

Data modeling

ETL processes

Tools

ServiceNow

JIRA

Job description

Sr SAP BI/BO Consultant

AMS Support & Incident Management

• Provide L2/L3 support for SAP BO/BI issues
• Troubleshoot and resolve:
  • Report failures (Web Intelligence, Crystal Reports)
  • Data inconsistencies between ECC and BW
  • Job failures (ETL / data loads)
• Manage SLA-driven tickets via tools like ServiceNow / JIRA

Reporting & Dashboard Support

• Support and enhance reports built using:
  • SAP BusinessObjects (WebI, Crystal Reports)
  • SAP BW Queries (BEx)
• Validate report data against ECC tables (e.g., VBAK, BKPF, MARA)
• Ensure business-critical reports are always available and accurate

Change Requests & Enhancements

• Implement minor enhancements / CRs:
  • Modify existing reports
  • Create new queries or dashboards
• Prepare functional/technical specifications
• Coordinate with development teams for implementation

Data & ETL Monitoring

• Monitor and support:
  • Data loads (InfoPackages, DTPs, Process Chains)
  • Delta loads from ECC to BW
• Identify and fix:
  • Data load failures
  • Performance bottlenecks

Performance Optimization

• Optimize:
  • Slow-running reports
  • BW queries and data models
• Improve query performance using:
  • Aggregates
  • Indexing
  • Query design best practices

Integration with ECC

• Strong understanding of ECC data sources:
  • FI, SD, MM modules
• Validate extractors and data flow from ECC to BW/BO
• Handle issues related to:
  • LO Cockpit
  • Generic extractors
  • Delta mechanisms

Testing & Transport Management

• Perform:
  • Unit Testing
  • Integration Testing
  • UAT support
• Manage transports across landscapes (DEV → QA → PROD)

Documentation & Knowledge Management

• Maintain:
  • Technical documentation
  • KT documents
  • Report catalogs
• Support knowledge transfer sessions

Continuous Improvement

• Identify opportunities to:
  • Automate reporting
  • Improve data quality
  • Enhance user experience

Required Skills & Experience

• Experience:
  • 6–12 years of SAP BO/BI experience
  • Strong exposure to ECC AMS / Support projects
  • Experience in handling production support environments
• SAP BO Skills:
  • Hands-on with:
    • Web Intelligence (WebI)
    • Crystal Reports
    • Universe Design (IDT / UDT)
  • Experience in report scheduling and publication
• SAP BW Skills:
  • Strong knowledge of:
    • BW Data Modeling (InfoObjects, DSOs, InfoCubes)
    • BEx Queries
    • Process Chains
  • Experience in:
    • Data extraction from ECC
    • Delta handling
• Technical Skills:
  • Knowledge of:
    • SQL / database concepts
    • ECC tables (FI, SD, MM)
  • Understanding of:
    • Data warehousing concepts
    • ETL processes
• Tools & Methodologies:
  • ITSM tools:
    • ServiceNow / JIRA / Remedy
  • Exposure to:
    • SAP Solution Manager (nice to have)
• Good to Have:
  • Exposure to:
    • SAP BW on HANA / BW/4HANA
    • SAP Analytics Cloud (SAC)