Sr. Salesforce Technical Architect

NeuraFlash; India; Hybrid; INR 2,000,000 - 3,000,000; Full time

Benefits offered by this job

Remote & In‑Person work options

Travel opportunities

Flexible work culture

Team building events

Job summary

NeuraFlash is looking for a Sr. Salesforce Technical Architect to enhance our Service Cloud team. In this role, you'll work closely with clients and the AI team, delivering tailored solutions and ensuring data visibility through design and development of dashboards and reports.

Candidate must have over 6 years on the Salesforce platform, hands-on experience in Apex, and be proficient in English. We offer a mix of remote and in-person work, fostering a culture of collaboration and flexibility.

Qualifications

• 6+ years of experience on the Salesforce platform, specifically in technical applications.
• Proven ability in end-to-end project implementations involving integrations.
• Strong technical skills in various Salesforce development areas.

Responsibilities

• Discuss reporting needs with business users to design dashboards.
• Translate business requirements into technical specifications.
• Develop dataflows and lenses in Salesforce Einstein Analytics.
• Establish best practices for dashboard development.
• Implement operations and refresh standards based on data strategy.

Skills

Salesforce platform expertise

End-to-end project implementation

Multi-tenant architecture understanding

CI/CD solutions knowledge

PaaS & IaaS proficiency

Hands-on Apex development

Salesforce Architect Certifications

Full English proficiency

Ability to travel

Education

15 years of full-time education

Job description

We are looking for a Sr. Salesforce Technical Architect to join our Service Cloud technical team. This customer‑facing role will collaborate with clients and our AI team to deliver solutions.

Responsibilities

• Discuss reporting needs with business users to design dashboards and reports that provide data visibility for leadership, business groups, and general users.
• Review business reporting requirements and translate them into technical reporting & dashboard specifications.
• Provide insight to business users and technical team members regarding the best way to build reports and dashboards.
• Develop dataflows and lenses in an existing Salesforce Einstein Analytics tool to support business requirements.
• Establish best practices and standards for dataflow, lenses, and dashboard development and deployment.
• Establish operations and refresh standards based on a globally aligned data strategy.

Required Experience

• 6+ years working on the Salesforce platform, specifically within a technical application.
• End-to-end project implementation including integrations with applications such as SAP, Oracle, and Microsoft Dynamics.
• Strong understanding of multi-tenant architecture and integration architecture.
• Solid understanding of CI/CD solutions.
• Solid understanding of PaaS & IaaS platforms such as Heroku, AWS, and Azure.
• Hands‑on development experience using Apex, Lightning Components, and Visualforce.
• Salesforce Architect Certifications (Application and System Architect).
• Full English proficiency.
• Ability to travel internationally.
• 15 years of full-time education.

Preferred Skills

• Effectively deliver solutions and influence stakeholders.
• Flexible: quickly pivot and create new solutions based on customer needs.
• Organized: prioritize project tasks and milestones.
• Motivated: our team is growing quickly and building a community of Salesforce enthusiasts.

Benefits

• Remote & In‑Person: work from our HQ, regional hubs, or from home.
• Travel: up to 25% travel.
• Flexibility: trust and understanding culture.
• Collaboration: feedback and suggestions welcomed.
• Celebrations: team building events and fun activities.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.