Salesforce-Senior Technical Architect

Salesforce.com, inc.; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Salesforce.com, inc. is seeking a Senior Technical Architect to design and manage the delivery of complex Salesforce solutions, including APIs, Apex/Visualforce, Lightning, mobile development, and ETL integrations.

The role emphasizes scalable, AI-enhanced architectures and high-volume performance. You will lead technical design sessions, drive enterprise AI architecture, and collaborate with clients to translate business needs into robust Salesforce environments, including agent-based AI

Qualifications

• 14+ years of overall experience with a minimum of 8 years on the Salesforce platform.
• Expert level understanding of the Salesforce product suite and familiarity with Agentforce.
• Strong architecture experience across large web-based systems and software product lifecycle.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set expectations.
• Translate business requirements into well-architected Salesforce solutions.
• Drive Enterprise AI Architecture by designing scalable AI solutions within Salesforce environments.
• Lead technical design sessions and document technical solutions aligned with client objectives.
• Champion an AI-first delivery methodology using advanced AI tools to accelerate delivery.
• Define coding standards and lead code reviews to ensure quality and performance.

Skills

Salesforce

Architectural design

API integration

AI tooling

Security

Education

14+ years experience

Salesforce platform expertise

Tools

GitHub Copilot

AI coding assistants

Job description

The Senior Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include—but is not necessarily limited to Salesforce products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.
You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and won't fail at critical points. You have a good mix of technical and enterprise skills when it comes to architecting a solution, including knowing how to leverage AI development tools like Claude and GitHub Copilot to optimize code quality and accelerate design cycles. The solutions you design are built for the long-term and will scale with the customer's growth plans seamlessly. You have proven experience integrating systems via API’s as well as a strong development background.

What You'll Actually Be Doing:

Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations

Translate business requirements into well-architected solutions that best leverage the Salesforce platform, including identifying opportunities to embed autonomous AI capabilities using Agentforce

Drive Enterprise AI Architecture by designing and integrating scalable predictive and generative AI solutions within custom Salesforce environments, optimizing performance, resource consumption, and platform governor limits

Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states, using advanced LLMs like Claude to review architectural assumptions and simulate system edge cases

Champion an AI-first delivery methodology, utilizing advanced AI tools, developer assistants (e.g., Cursor, Claude), and agentic evaluation frameworks to accelerate implementation

Follow and help define coding standards while leading code reviews during projects to ensure quality, using tools like GitHub Copilot and AI coding assistants to enforce design patterns, optimize performance, and accelerate the delivery of custom code, integrations, and data migrations

Focus on Performance Evaluation & ROI by collaborating with customers to develop evaluation frameworks to measure AI performance and business value for their specific use cases

Maintain a target billable utilization aligned to the role

Ability to understand a project and deep dive to debug issues, leveraging AI diagnostics to interpret system logs and isolate performance bottlenecks quickly

From time‑to‑time, the TA may be expected to partake in other pre‑sales activities such as discovery and technical deep‑dive sessions, Proof‑Of‑Concept (POC) development with prospects using AI tools to build prototypes rapidly

Liaise with Salesforce product teams to support client implementations

Travels to client sites for projects, estimated 50‑75%

You're Our Person If...

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

14+ years of overall experience with a minimum of 8 years on the Salesforce platform

Expert level understanding of the Salesforce product suite, including Data Cloud, Industry Clouds, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and familiarity with Agentforce

Understanding of systems architecture and ability to design scalable performance‑driven solutions, including using AI platforms to evaluate architectural scaling and load limits

Understanding of key design patterns and large data volume limitations and best practices, with experience using AI tools to model data distribution and analyze potential data skew risks

Understanding of data sharing and visibility considerations and how these play into platform architecture

Familiarity with platform authentication patterns (SAML, SSO, OAuth) and how to configure them securely

Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.), utilizing AI platforms to parse third‑party REST API documentation and map complex data schemas

Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Experience with platform security capabilities (TLS, SSL)

Practical fluency using AI coding assistants and modern development ecosystems (e.g., Copilot, Cursor, Claude) to accelerate delivery, document technical architecture, and maintain a high standard of code quality

Expert level experience defining the system architecture landscape, identifying gaps between current and desired end‑states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes

Strong background in design/development of large web-based systems, or complete software product lifecycle exposure

Active Salesforce certifications or ability to achieve relevant certifications upon hire

Preferred Certifications:

Salesforce Certified Technical Architect (CTA)

Salesforce Application Architect or System Architect

Other relevant AI/ML, AI Specialist, or Cloud Architect certifications

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We can't wait to meet you!