Sr. Sales Manager

Crane Worldwide Logistics LLC; Chennai District; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Crane Worldwide Logistics in Chennai, India, seeks an experienced Senior Sales Leader to drive regional growth in freight forwarding and logistics services. You will lead sales teams, develop strategic plans, and secure revenue while ensuring profitability and client retention.

Responsibilities include building a robust CRM-driven pipeline, conducting negotiations, presenting solutions to senior decision-makers, and coordinating cross-functional responses to RFIs and RFPs.

Qualifications

• Bachelor's degree in business, logistics, or related field.
• 10+ years in sales, business development, or account management in freight/logistics.
• 3+ years of sales leadership or people-management experience.
• Proven ability to meet revenue and profitability targets.
• Experience selling international air and ocean freight services.
• CRM-based pipeline management and complex proposals.

Responsibilities

• Develop and execute regional sales plans aligned with growth objectives.
• Lead, coach, and develop sales professionals to achieve targets.
• Build and maintain a qualified sales pipeline using CRM.
• Identify and secure new customers across freight forwarding and logistics services.
• Lead presentations, business reviews, and negotiations with senior customers.
• Coordinate responses to RFIs/RFPs with cross-functional teams.
• Monitor performance, pricing, margins, and service quality.
• Travel domestically and internationally as required.

Skills

International freight forwarding

Consultative selling

Leadership & coaching

Pricing & yield management

Presentation & communication

Forecasting & analysis

CRM proficiency

Team collaboration

Independent work

Education

Bachelor’s degree in business, logistics, or related field

Tools

CRM platforms

MS Office

Job description

Crane Worldwide Logisticsis a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Essential Job Functions:

• Develop and execute regional sales plans aligned with company growth and profitability objectives.
• Lead, coach, and develop sales professionals, including establishing goals, reviewing performance and supporting professional development.
• Achieve assigned revenue, gross-profit, customer-retention, and new-business targets.
• Build and maintain a qualified sales pipeline using the company’s CRM system.
• Identify, pursue and secure new customers across freight forwarding and logistics services.
• Support strategic, regional, global, and key-account development.
• Build relationships with senior customer decision-makers and expand engagement across customer organizations.
• Conduct regular pipeline, forecast, account, and performance reviews.
• Lead customer presentations, business reviews, solution-development meetings, and commercial negotiations.
• Coordinate responses to RFIs, RFQs, and RFPs with pricing, operations, product, and account-management teams.
• Review market conditions, customer needs, competitor activity, and trade-lane opportunities.
• Work with operational teams to confirm proposed solutions are commercially viable and can be delivered consistently.
• Monitor account performance, pricing, margins, service quality, and payment status.
• Promote CRM accuracy by ensuring opportunities, meeting notes, activities, and forecasts are current.
• Represent the company at customer meetings, industry events, trade associations, and conferences.
• Ensure compliance with company policies, contractual requirements, and applicable regulations.
• Travel domestically and internationally as business needs require.
• Perform other duties as assigned.

Skills and Abilities:

• Strong knowledge of international freight forwarding, transportation, and supply-chain services.
• Demonstrated knowledge of consultative selling, solution development, and commercial negotiation.
• Ability to lead teams and influence stakeholders across functions and regions.
• Strong financial and commercial judgment, including pricing, margin, and yield management.
• Excellent presentation, written communication, and interpersonal skills.
• Strong analytical, forecasting, planning, and problem-solving abilities.
• Proficiency with CRM platforms and Microsoft Office applications.
• Ability to manage competing priorities and meet deadlines in a fast-paced environment.
• Strong customer-service orientation and sense of urgency.
• Ability to work independently while building collaborative internal and external relationships.

Education and Experience:

• Bachelor’s degree in business, logistics, supply-chain management, or a related field preferred.
• 10 or more years of successful sales, business-development, account-management, or commercial experience in freight forwarding, logistics, or transportation.
• Three or more years of sales leadership or people-management experience preferred.
• Demonstrated record of meeting revenue and profitability targets.
• Experience selling international air and ocean freight services strongly preferred.
• Experience with strategic accounts, complex proposals, and CRM-based pipeline management required.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for be liable for any associated placement fees for any CVs received without such an agreement.

We appreciate your cooperation in respecting this policy.