Sr. Relationship Officer / Relationship Officer

SUNDARAM HOME FINANCE LIMITED; Zone 7 Ambattur; On-site; INR 300,000 - 600,000; Full time

Job summary

SUNDARAM HOME FINANCE LIMITED in Tamil Nadu is seeking a proactive sales professional to drive business development and customer acquisition for home loan products. You will manage relationships and source business through builders, AR/DSA and other channels, while delivering strong customer service.

Responsibilities include meeting potential customers, conducting marketing events, guiding applicants through documentation, coordinating with legal/credit/technical teams, and ensuring timely

Qualifications

• Experience in secured products sales.
• Good communication with local language proficiency.
• Ability to source business through builders/AR/DSA and other channels.

Responsibilities

• Conduct events and activities for branding and customer awareness as directed by branch managers.
• Develop better relationships for sourcing business from various channels and participate in marketing events.
• Meet prospective customers to understand requirements clearly.
• Explain feasible solutions and educate customers about benefits.
• Follow up on leads and collect documentation for application processing.
• Coordinate with legal/technical/credit/disbursement teams for appraisals and disbursements.
• Update customers on application status periodically.
• Develop positive relationships to enable cross-selling and referrals.
• Prepare and share status of leads and disbursement progress.

Skills

Home loan products

Market understanding

Communication skills

Networking/relationship

Negotiation skills

Job description

Key Performance Area: -

• Business development customer identification through various sources.
• Sales/revenue target achievement.
• Customer relationship management.
• Documentation and quality of customers.
• Experience in secured products Sales.

Skills: -

• Sound understanding of home loan products.
• Market understanding including products/policies of competitors.
• Good communication skills with a reasonable proficiency in the local language.
• Proven ability to develop and manage networking/relationship internally and externally.
• Good negotiation skills.

Responsibilities: -

• Conducting events and activities for improved branding and customer awareness as directed by branch managers.
• Connecting and developing better relationship for sourcing business from o Builders o AR o DSA o Other channels or direct o Participating in marketing events.
• Meeting prospective customers to understand the requirements clearly.
• Articulating feasible solutions including creating awareness/ educating customers about the benefits of the solution.
• Following up on the leads regularly to understand interest levels and sharing/collecting all necessary documentation for application processing as per the operating guidelines.
• Coordinating with customer and internal teams such as legal/technical/credit/disbursement etc team for appraisals, sanctions and disbursements as required.
• Updating the customer on the application status periodically.
• Developing positive and professional relationship with the customer to enable cross selling, getting referrals and other business opportunities.
• Preparing and sharing status of leads, activity, application process, disbursement etc.

Location-Salem,Namakkal,Tiruppur,Coimbatore,Athur