SR REGION CONTRACT ADMINISTRATION MGR I

Lumen Technologies India; Bengaluru; On-site; INR 1,500,000 - 2,300,000; Full time

Job summary

Lumen Technologies India in Bengaluru seeks a Sr. Region Contract Administration Manager to own and execute contract administration for Custom Networks, focusing on Phase 8 modifications and related tasks.

You will manage intake, lifecycle of changes, amendments, and governance, coordinating with Strategic Sourcing and Legal, while maintaining contract repositories and driving cost recovery opportunities.

Qualifications

• Bachelor’s degree or equivalent experience.
• 6-8 years of professional experience, or 4-6 years with a Master’s degree.
• Working knowledge of engineering support systems and contract administration processes.
• Knowledge of basic contract law and negotiation principles.
• Ability to perform cost analysis on related work orders and projects.
• Ability to prepare training collateral and train staff on contract administration processes.

Responsibilities

• Develop DOW/SOW language and review contract-related scope, pricing, and supporting requirements; validate inputs for accuracy before processing.
• Own intake, triage, and workflow management for contract modification requests; ensure validation, routing, and progress from initiation to execution.
• Manage the full change order lifecycle, including creation, tracking, and closure in Procurement Gateway and related systems.
• Prepare contract amendments with approved templates; coordinate Strategic Sourcing and Legal reviews as needed.
• Administer assembly unit governance by adding units to existing contracts and coordinating setup activities.
• Maintain contract document repository and version control for MSAs, annexes, SOWs, amendments, and attachments.
• Analyze unit usage, cycle times, and pricing trends to identify billing leakage and cost recovery opportunities.
• Provide cross-functional guidance to Engineering, Construction, Accounting, Regulatory, Tax, Supply Chain, Sourcing, Legal, Operations, and suppliers.

Skills

Contract lifecycle management

Vendor management

Stakeholder management

Cost analysis

Training collateral

Education

Bachelor’s degree or equivalent experience

Master’s degree

Tools

SAP

Procurement Gateway

SAP S4

Ariba

WFMT

NDS

SiteTracker

Job description

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We’re invested in providing the flexibility you need to thrive and deliver lasting impact.

Description

Role Summary

The Sr. Region Contract Administration Manager (RCAM) supports Custom Networks by owning and executing contract administration activities with primary emphasis on Phase 8 Contract Modifications & Administration. The role is responsible for intake, validation, preparation, tracking, and closure of change orders, contract amendments, assembly unit actions, and related contract compliance tasks in enterprise systems such as Procurement Gateway. The position also supports adjacent lifecycle phases including project bid review support, onboarding, escalations, and renewal support to help maintain commercially accurate, operationally aligned, and financially controlled contract execution. The role is designed to reduce backlog, improve cycle time and accuracy, and strengthen cost recovery through disciplined contract administration.

Key Responsibilities

• Develop DOW/SOW language and review contract-related scope, pricing, and supporting requirements for engineering and construction agreements; validate project bid and RFP inputs for contractual accuracy before Strategic Sourcing processing.
• Own intake, triage, and workflow management for contract modification requests arising from Custom Networks operations, ensuring requests are validated, routed, and progressed from initiation through execution.
• Manage the full change order lifecycle, including creation, tracking, follow-up, and closure in Procurement Gateway and related systems.
• Prepare contract amendments covering scope, pricing, and terms using approved templates and clause language, and coordinate Strategic Sourcing and Legal reviews where required.
• Administer assembly unit governance by adding units to existing contracts, supporting creation of new units, and coordinating mnemonic mapping and related setup activities.
• Maintain contract document repository and version control for MSAs, annexes, SOWs, amendments, and supporting attachments, while tracking contractual obligations, notice periods, COI and bond requirements, and other compliance records.
• Analyze unit usage, cycle times, and pricing/application trends to identify billing leakage, missed billables, non-standard usage, and cost recovery opportunities.
• Provide cross-functional analysis, direction, and guidance to Engineering, Construction, Accounting, Regulatory, Tax, Supply Chain, Sourcing, Legal, Operations, and suppliers on contract administration matters.
• Support vendor onboarding and line-extension kickoff activities, including system setup needs, unit readiness, and onboarding documentation coordination.
• Provide contract administration support during escalations, including payment disputes, formal performance actions, and contract-based interpretation issues in partnership with Vendor Management, the Business Unit, and Strategic Sourcing.
• Contribute to renewal support, retainage release, and contract closeout activities, while developing scorecards, training collateral, process improvements, and reporting that improve consistency and throughput.

Key Responsibilities

• Develop DOW/SOW language and review contract-related scope, pricing, and supporting requirements for engineering and construction agreements; validate project bid and RFP inputs for contractual accuracy before Strategic Sourcing processing.
• Own intake, triage, and workflow management for contract modification requests arising from Custom Networks operations, ensuring requests are validated, routed, and progressed from initiation through execution.
• Manage the full change order lifecycle, including creation, tracking, follow-up, and closure in Procurement Gateway and related systems.
• Prepare contract amendments covering scope, pricing, and terms using approved templates and clause language, and coordinate Strategic Sourcing and Legal reviews where required.
• Administer assembly unit governance by adding units to existing contracts, supporting creation of new units, and coordinating mnemonic mapping and related setup activities.
• Maintain contract document repository and version control for MSAs, annexes, SOWs, amendments, and supporting attachments, while tracking contractual obligations, notice periods, COI and bond requirements, and other compliance records.
• Analyze unit usage, cycle times, and pricing/application trends to identify billing leakage, missed billables, non-standard usage, and cost recovery opportunities.
• Provide cross-functional analysis, direction, and guidance to Engineering, Construction, Accounting, Regulatory, Tax, Supply Chain, Sourcing, Legal, Operations, and suppliers on contract administration matters.
• Support vendor onboarding and line-extension kickoff activities, including system setup needs, unit readiness, and onboarding documentation coordination.
• Provide contract administration support during escalations, including payment disputes, formal performance actions, and contract-based interpretation issues in partnership with Vendor Management, the Business Unit, and Strategic Sourcing.
• Contribute to renewal support, retainage release, and contract closeout activities, while developing scorecards, training collateral, and process improvements and reporting that improve consistency and throughput.

Required Qualifications

• Bachelor’s degree or equivalent experience.
• 6-8 years of professional experience, or 4-6 years of related experience with a Master’s degree.
• Working knowledge and experience with engineering support systems and contract administration processes.
• Knowledge of basic contract law and contract negotiation principles.
• Demonstrated ability to perform cost analysis on engineering and construction related work orders and projects.
• Ability to prepare training collateral and train employees or contractors on contract administration processes, units, or standards.
• Strong communication, documentation, stakeholder management, conflict resolution, and organizational skills.

Preferred Qualifications

• Bachelor’s degree and 5 years of experience in engineering, plant construction, telecommunications, or related field.
• Knowledge of R.U.S. contract policies and procedures.
• Knowledge of Lumen systems including SAP, Procurement Gateway, SAP S4, Ariba, WFMT, NDS, SiteTracker, or related support systems.
• General understanding of utility accounting practices and financial controls relevant to contract administration and cost recovery.
• Experience supporting network construction, line extension, engineering, OSP, ISP, EFI, COEI, DC Power, or similar telecom construction categories.

We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately

Strategic Sourcing, Vendor Management, Contract Management