Sr Program Manager Sales Enablement - Learning And Content Architect

Rippling; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

Rippling is seeking a Sr. Program Manager, Sales Enablement to design and govern our GTM knowledge engine, elevating buyer enablement assets and sales content. You will build compelling playbooks, decks, and LMS modules while shaping cross-functional content strategy.

This hands-on role within the Revenue Enablement team integrates Highspot and Confluence, plus AI-powered HTML/iframe experiences for interactive reps, and tracks engagement to boost content findability and impact.

Qualifications

• 5+ years of experience in Sales Enablement or Learning & Development for sales or tech teams.
• Proficiency with AI-native enablement tools (content generation, automated workflows).
• Strong knowledge of L&D principles, curriculum design, and enterprise LMS administration.
• Hands-on proficiency with modern video/AI content creation tools for engaging assets.

Responsibilities

• Develop, govern, and elevate GTM knowledge assets for buyer enablement.
• Design and maintain Highspot and Confluence structures for content and training.
• Create and deploy LMS modules and live training content with branding.
• Prototype interactive HTML/iframe experiences using LLMs for reps.
• Track engagement metrics and optimize content findability and ROI.
• Partner with Product Marketing, Sales Leadership, and Enablement PMs.

Skills

Sales Enablement

Instructional Design

L&D

Content Creation

Program Management

Stakeholder Management

Communication

Tools

Highspot

Confluence

LMS platforms

LLMs

Job description

Job Description:

About the role

We are seeking a Sr. Program Manager, Sales Enablement - Learning + Content Architect to design, govern, and elevate our Go-To-Market (GTM) knowledge engine. This is a highly specialized, hands-on role within the Revenue Enablement team. You wont just oversee file structures, you will actively build high-impact buyer enablement assets, structure our sales enablement systems (Highspot & Confluence), design LMS and live training content, and leverage modern LLMs to code dynamic, branded HTML/iframe experiences for our sales organization.

Note: This role sits directly within our Sales organization and exclusively supports customer-facing teams and revenue generation.

What you will do

• Content Development
  • GTM Content Architecture: Design, curate, and govern best in class enablement environments in Highspot (buyer enablement) and Confluence (internal sales knowledge).
  • Hands-on Content Creation: Build visually compelling, highly digestible sales playbooks, pitch decks, live training presentations, and LMS certification modules.
  • Next-Gen Prototyping: Utilize LLMs to draft, code, and deploy custom HTML/iframe experiences directly embedded into enablement pages for interactive sales rep engagement.
  • Content ROI & Findability: Track key engagement metrics across Highspot (buyer usage, rep shares) and Confluence (page views, search bounce rates)
• Program Management
  • GTM Asset Governance: Establish lifecycle management policies, taxonomy standards, and review cadences to keep Highspot and Confluence fresh, searchable, and accurate.
  • Execution & Tracking: Manage multi-phase content rollouts using enablement project trackers, clear action items, and post-launch reviews.
  • Blocker Removal: Proactively identify content gaps, remove delivery roadblocks, and optimize seller findability metrics.
• Stakeholder Management
  • Cross-Functional GTM Alignment: Partner closely with Product Marketing, Sales Leadership, and Enablement PMs to align content creation with GTM priorities.
  • Communication & Expectations: Maintain tight async communication (Slack, Google Docs) and structured weekly touchpoints with key business partners.
• Execution & Pace of Delivery
  • High-Velocity Output: Quickly convert strategic ideas into polished enablement assets at the demanding pace of a high-growth GTM team.
  • Self-Driven Ownership: Fully own projects from initial discovery to deployment, maintaining extreme attention to detail and visual polish

What you will need

• 5+ years of experience in Sales Enablement, Instructional Design, or Learning & Development (L&D), specifically supporting sales or technical teams.
• High proficiency in Claude or ChatGPT - has built or deployed AI-native enablement tools (content generation, automated workflows, etc)
• Expert knowledge of L&D principles, curriculum design, and extensive experience administering an enterprise Learning Management System
• Proven hands-on proficiency with modern video/AI content creation tools to develop engaging short-form digital learning assets.
• Exceptional eye for design and content polish, with a demonstrated ability to create visually compelling and usable training and sales materials.
• Ability to thrive in very fast-paced environments, effectively managing shifting priorities and handling multiple tasks without becoming easily overwhelmed.
• Exceptional communication, presentation, and organizational skills.
• Self-starter with a bias towards action.
• Strong operational excellence skills – understands how to organize chaos, streamline processes, and create efficient workflows.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [e-mail]

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employees role.