Content Development Consultant

TriNet; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

TriNet is looking for a detail-oriented Content Development Consultant in Hyderabad, India, to support their Revenue Enablement Learning & Development initiatives. The role includes designing and maintaining learning resources, creating training materials, and applying instructional design principles. Candidates should have a Bachelor’s degree and 2-3 years of relevant experience. Proficiency in tools like Microsoft Office 365 and Adobe Suite is preferred. The position requires strong communication skills and adaptability in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent experience is required.
• Typically 2-3 years' experience in learning & development or asset management roles.
• Proven expertise in content creation and instructional design.

Responsibilities

• Design, develop, and maintain learning resources for onboarding and ongoing training.
• Create and update training materials including job aids and eLearning content.
• Collaborate with internal teams to gather content requirements.

Skills

Content creation

Instructional design

Verbal communication

Proficiency in Microsoft Office 365

Project Management

Adaptability

Education

Bachelor's Degree or equivalent experience

Tools

Monday.com

Articulate RISE

Camtasia

Adobe Suite

Highspot

SharePoint

Oracle LMS

Salesforce

Job description

Job Summary

We are seeking a detail-oriented and experienced Content Development Consultant to support our Revenue Enablement Learning & Development initiatives. This role will focus on the design, development, and maintenance of learning resources in support of the Revenue organization.

Work Hours

Flexible shifts to support global operations (including US time zones).

Key Responsibilities

Content Creation & Maintenance

• Design, develop, and maintain learning resources that support onboarding, continuous learning, and knowledge.
• Create and update training materials including job aids, guides, workbooks, infographics, videos, eLearnings, FAQs, and presentations.
• Apply adult learning and instructional design principles to ensure clarity, engagement, and effective knowledge transfer.
• Maintain version control and documentation standards across learning assets.

System Support

• Assist with learning management system (LMS) tasks such as learning assignments and completion reporting.
• Support content capture and organization through audits, taxonomy, metadata, tagging, and version control within learning and enablement systems (e.g., Highspot, Oracle, SharePoint).

Collaboration & Standards

• Collaborate with internal teams to gather content requirements and ensure alignment with business objectives.
• Ensure all deliverables align with TriNet’s style guide, branding standards, and documentation protocols.

Education Qualifications

• Bachelor's Degree or equivalent experience - required
• Certifications such as ATD or DDI are a plus but not required

Experience Qualifications

• Typically, 2-3; years’ experience in enablement, learning & development, and/or asset management roles.
• Proficient in Microsoft Office 365.
• Experience in utilizing the following technology tools preferred:
  • Project Management: Monday.com
  • Content Development: Articulate RISE, Camtasia, Adobe Suite
  • Content Management: Highspot, SharePoint
  • Learning Systems: Oracle LMS
  • Customer Relationship Management (CRM): Salesforce

Skills and Competencies

• Proven expertise in content creation and instructional design, ideally with experience in Sales or Revenue-focused environments.
• Familiarity with instructional design models such as ADDIE.
• Strong writing, editing, formatting, and verbal communication skills.
• Demonstrated experience utilizing AI in the development of resources.
• High attention to detail and commitment to quality.
• Demonstrated experience leveraging existing materials and organizational knowledge to create new, aligned content that complements current resources.
• Demonstrated experience collaborating with both onshore and offshore teams to deliver learning assets efficiently, including managing feedback cycles and iterative revisions.
• Ability to manage multiple projects and tasks under tight deadlines in a fast-paced, global environment.
• Able to apply basic instructional design principles to structure content effectively.
• Comfortable working independently and collaboratively with cross-functional and global teams.
• Familiarity with performance metrics and maintaining documentation standards.
• Demonstrated adaptability to changing priorities and work environments.
• Commitment to professional ethics and fostering a diverse, inclusive workplace culture.

Work Environment

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting[at]trinet.com to request such an accommodation.