Sr Process expert O2C

Talent Hired-the Job Store; Pune District; On-site; INR 1,200,000 - 2,000,000; Full time

Job summary

Talent Hired-the Job Store in Pune, India, seeks an O2C Process Lead to manage end-to-end order-to-cash operations for designated entities, ensuring accurate month-end close and robust receivables control.

You will lead a team of process analysts, deliver detailed financial reports, monitor SLAs/KPIs, drive process improvements, and support audits and governance with strong accounting expertise.

Qualifications

• End-to-end O2C process management experience.
• Month-end closing and financial reporting.
• Team leadership and coaching of analysts.
• Strong understanding of controls, audits, and governance.
• Experience with SLA/KPI delivery in shared services.

Responsibilities

• End to end O2C Process including receipts processing, provisioning, audits & Internal controls
• Manage monthly sub ledger reconciliations, review financial reports to identify variances
• Lead a team of Process Analysts & provide management with detailed financial reports
• Prepare preliminary financial statements and journal entries as needed
• Support audits and collaboration with external service providers

Skills

O2C process management

Accounts receivable

Month-end reporting

Team leadership

Process improvement

SLAs and KPIs

Education

Bachelor's degree in Finance/Accounting

Job description

Purpose of the role:

• The role is responsible for managing the overall O2C process for the assigned group of entities/ geography and assisting the Process Leader in managing service levels and governance of the O2C process. The role will report to the Process Leader- O2C.
• The role holder will be accountable for month-end reporting, managing process, preparing preliminary financial statements, and accounts receivable function. The role holders will lead a team of Process Analysts & provide management with detailed financial and account management reports for ongoing fiscal review, analysis and management.
• Your day-to-day work/ Key Responsibilities
• End to end O2C Process including receipts processing, provisioning, audits & Internal controls
• Manage monthly sub ledger reconciliations, review financial reports to identify and explain variances, and
• follow documentation & maintain accounting files. Ensure effective maintenance of customer ledger accounts
• Perform Accounts Receivable ledger closing, consolidation and month-end reports
• Prepares journal entries for accruals & Reserve for Doubtful Debts (RDD)
• Ensure timely and accurate processing of all receipts. Maintain all financial information and records. Ensure documentations are prepared in compliance with all related regulatory guidelines and applicable policies.
• Prepare all MIS reports as required from time to time
• Provide advice on collection trends, financial commitments and develop solutions to resolve accounting
• discrepancies and other financial issues.
• Provide technical support & advise along with performance coaching to Process Analysts
• Provide support to all internal and external audits as initiated from time to time
• Work in close collaboration with external service provider/outsource partner
• Lead all continuous improvement and optimization projects for O2C
• Responsible for performance delivery according to agreed SLAs, & KPIs in line with the Shared Service Centre
• standards and respective country norms
• Superior understanding of overall Finance & Accounting with strong exposure to O2C function
• Good Organizational and planning skills, including ability to: prioritize work, handle multiple tasks