Sr Process Associate

Guidehouse; Chennai; On-site; INR 600,000 - 1,200,000; Full time

Job summary

Guidehouse in Chennai seeks an AML Investigator to join the GIC Process (India). The role focuses on reviewing AML-TM alerts, analyzing customer activity, and escalating suspicious cases with robust narratives.

The ideal candidate has 2–6 years in AML/financial crime operations, strong analytical and written communication skills, and familiarity with industry tools. Shift rotations may apply in a dynamic, client-driven environment.

Qualifications

• 2 to 6 years of AML Transaction Monitoring or related compliance experience.
• Hands-on experience reviewing TMS alerts and conducting investigation-based case reviews.
• Exposure to L2 investigations and escalation decisioning.
• Knowledge of SAR/STR escalation requirements and narrative preparation.
• Understanding AML typologies, red flags, and customer risk indicators.
• Ability to review large volumes of transactional data and identify anomalies.
• Strong written communication with evidence-based narratives.
• Ability to meet productivity, quality, and SLA targets in a fast-paced environment.

Responsibilities

• Review and investigate AML Transaction Monitoring alerts at L2 level.
• Analyze customer profiles, transactions, and risk indicators to detect suspicious behavior.
• Identify red flags and decide closure or escalation of cases.
• Prepare strong investigation narratives and SAR-supporting docs.
• Handle complex cases with unusual patterns, high-risk customers, and jurisdictions.
• Ensure investigations are accurate, timely, and aligned with client procedures.
• Maintain high-quality documentation for audit and regulatory reviews.
• Collaborate with QA, team leads, and client compliance teams for calibration.
• Participate in calibration sessions and knowledge-sharing forums.
• Identify recurring alert trends and process improvements.
• Meet defined targets for productivity, quality, SLA, and attendance.

Skills

AML Transaction Monitoring

TMS alert review

Case investigations

SAR escalation

KYC/CDD/EDD information

Red flags awareness

Analytical thinking

Written communication

Tools

Actimize

Mantas

NICE

Fircosoft

Chainalysis

Job description

Job Family

GIC Process (India)

Travel Required

None

What You Will Do

• Review and investigate AML Transaction Monitoring alerts at an L2 level.
• Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior.
• Identify red flags and determine whether cases require closure or escalation.
• Prepare strong investigation narratives and SAR-supporting documentation.
• Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators.
• Ensure all investigations are completed accurately, timely, and in line with client procedures.
• Maintain high-quality documentation suitable for audit, compliance, and regulatory review.
• Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment.
• Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders.
• Participate in calibration sessions, process discussions, and knowledge-sharing forums.
• Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses.
• Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations.

What You Will Need

• 2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations.
• Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews.
• Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification.
• Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation.
• Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns.
• Experience working with customer KYC/CDD/EDD information as part of investigations.
• Ability to review large volumes of transactional data and identify unusual or suspicious patterns.
• Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives.
• Good analytical thinking, attention to detail, and decision-making ability.
• Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment.
• Willingness to work in rotational shifts or client-aligned schedules, if required.

What Would Be Nice To Have

• Experience in fintech, payments, crypto, digital assets, banking, or global financial services environments.
• Prior experience with crypto transaction monitoring, blockchain investigation tools, wallet screening, or virtual asset risk reviews, will be a added consideration/advantage
• Familiarity with tools such as Actimize, Oracle Mantas, NICE, Fircosoft, Chainalysis, TRM Labs, Elliptic, LexisNexis, World-Check, or similar compliance platforms.
• Exposure to institutional onboarding, enhanced due diligence, sanctions screening, PEP reviews, adverse media reviews, or high-risk customer reviews.
• Knowledge of regulatory frameworks such as BSA/AML, FATF, OFAC, FinCEN, AML directives, or equivalent jurisdictional guidelines.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.