Sr. Process Analyst Finance & Administration Delivery - PTP

IBM; Gurugram District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

IBM in India is seeking a Senior Process Analyst in Procure to Pay (P2P) to manage invoice processing, vendor master maintenance, and reconciliation activities. The role requires handling PO and non-PO invoices, resolving queries, and ensuring timely payments.

The ideal candidate holds a Commerce background with 3–6 years in Accounts Payable, proficient in MS Office and ERP end-user operations, and can work under pressure to meet tight timelines.

Qualifications

• Accounts Payable experience with 3–6 years in Commerce-backed roles.
• Experience in invoice and vendor management and resolving queries.
• Experience in invoice reconciliation and payment processing.

Responsibilities

• Process invoices based on Purchase Orders and non-PO invoices.
• Maintain and cleanse Vendor Master data and identify duplicates.
• Resolve vendor and invoice queries and ensure accurate coding.
• Coordinate with stakeholders for approvals and blocked invoices.
• Record payments and expense entries in accounting software (manual/auto).
• Process travel and expense claims and manage payments and recoveries.
• Handle vendor statement queries via calls and emails.
• Adhere to SLAs and timelines.

Skills

Invoice processing

Vendor management

Query resolution

Invoice reconciliation

MS Office

ERP knowledge

Education

Bachelor's degree

Master's degree

Tools

ERP software

Job description

Your role and responsibilities

As Senior Process Analyst Procure to Pay (P2P), you are responsible for Invoice processing, Vendor master management, Query resolution, Indexing, and Invoice reconciliation. You should be flexible to work in shifts.

Your primary responsibilities include:

Involved in creating, modifying, verifying, and cleansing the Vendor Master.

Identify duplicate records for the Vendor Master and ensure accurate maintenance of invoice receipt, verification, and processing.

Recording of invoices both Purchase Order based, and Non-Purchase Order based (Un-supported Invoices),

Coordinate with various stakeholders, obtaining coding, approval, and resolving issues around blocked invoices.

Ensuring that payment and expense entries are promptly recorded in the accounting software, encompassing both manual and automatic payment requests.

Process travel and expense claims, manage payments, resolve duplicate payments, recover funds, and verify and execute payment proposals.

Involved in handling queries for vendor statement reconciliation through calls and emails.

Adhere to client SLA's (Service Level Agreements) and timelines.

Required education

• Bachelor's Degree

Preferred education

• Master's Degree

Required technical and professional expertise

Commerce graduate with a minimum of 3-6 years of experience in Accounts Payable.

Experience in invoice and vendor management along with resolving queries, and Invoice reconciliation.

Proven work knowledge to manage payment reporting and reconciliation activities.

Preferred technical and professional experience

Proficient in MS Office applications and any ERP software as an end-user.

Ambitious individual who can work under their direction towards agreed targets/goals.

Ability to work under tight timelines and have been part of change management initiatives.

Proven interpersonal skills while contributing to team effort by accomplishing related results as needed.

Enhance technical skills by attending educational workshops, reviewing publications etc.

Years of Experience:
3 - 6