Sr Mgr SCM Technical Support

Johnson & Johnson Innovative Medicine; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Johnson & Johnson MedTech is seeking a Sr Manager to lead the Strategic Capacity Management function within the Integrated Business Management organization. The role focuses on owning technical aspects of OMP/CDL, reporting, and future AI agent rollout to scale business support.

The candidate will partner with SCM business leads, J&J IT, and data science teams to enable profitable growth, improve capacity planning, and deliver advanced dashboards and models.

Qualifications

• OMP Implementation / configuration expertise.
• OMP Solver understanding.
• AI agent building experience (preferred).
• Industry experience with supply chain function (preferred).

Responsibilities

• OMP Admin: Setup / Configuration of user profiles.
• SCM Model Support: Understand business requirements and update models.
• Model optimization to improve speed.
• Model creation: translate data into working OMP scenarios.
• Running models on business request and providing solver support.
• AI Agent: create SOPs and boundaries to limit hallucination.

Skills

OMP Implementation

OMP Solver

AI Agent

Supply Chain

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technical Product Management

Job Category:

People Leader

All Job Posting Locations:

Bangalore, Karnataka, India

Job Description:

The role:

Johnson & Johnson MedTech is hiring a Sr Manager, to support the Strategic Capacity Management function (SCM) within the Integrated Business Management organization (IBM), and in future also oversee support for any Long-Range Portfolio Plan (LRPP) technical requirements.

The LRPP / SCM function’s goal is to enable profitable growth, by providing the business with a view of how brand mix will change, and why; how growth will impact capacity, and what bottlenecks exist in the supply chain that require resolution via investment or process improvement.

This individual will own all technical aspects of the function, including OMP, CDL and Reporting. In addition, the role is expected to train and own our own AI agent, that will allow to serve the business at scale.

The role will have the SCM business leads as key customers, and will report directly into the LRPP/SCM Process owner.

Other key stakeholders include J&J IT, Digital & Data Science, OMP and other strategic partners.

Key responsibilities:

OMP: 90% of time

• OMP SCM Admin
  • Setup / Configuration of user profiles
  • PAK file update coordination with JJT
  • Enhancement backlog owner
  • Managing Vendor POs / engagements
  • Interface with IT for network/hardware topics
• SCM Model Support
  • Interface with SCM BU Leads to understand business requirements
  • Model updates to already created models
  • Model optimization: cleanup and simplify existing models to improve speed
  • Model creation: Translate SCM BU leads data and conceptual models, into working OMP scenarios
  • Running Models: support business demand by running models upon business request.
  • Provide Solver support - troubleshooting

Cloud - CDL: 2% time

• Act as Asset owner, managing access requests and ensuring asset management compliance.
• Own new requirements or new table addition
• Manage any change or request with CDL team

Reporting:

• Own and maintain technical documentation
• Ensuring PowerBI is up to date for any new model request (publish results to server)
• Maintain access to authorized users
• Build any new dashboard, by leveraging Power Query expertise

AI Agent:

• Foundation
  • Ensure robust documentation is structured, comprehensive, and complete
  • Create SOPs to guide the response of standard process questions
  • Create boundaries to limit agent hallucination
• Product owner:
  • Leverage prompt engineering to have this AI agent be a proxy
• Validation:
  • Establish confidence KPI for AI Agent.
  • Drive continuous improvement to increase confidence in base data model

Required:

• OMP Implementation / configuration expertise
• OMP Solver understanding

Preferred:

• AI agent building experience
• Industry experience with supply chain function

Required Skills:

Preferred Skills:

Analytical Reasoning, Consulting, Cost Management, Creating Purpose, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Team Management