Sr Mgr SCM Technical Support

Antler; Bengaluru; On-site; INR 2,800,000 - 4,000,000; Full time

Job summary

Johnson & Johnson MedTech is hiring a Senior Manager to support the Strategic Capacity Management (SCM) function within IBM, overseeing LRPP technical requirements and AI agent training. You will own OMP, CDL, and reporting, collaborating with J&J IT, Digital & Data Science, and other partners to enable profitable growth.

The role emphasizes OMP implementation, solver understanding, and leadership in cross-functional teams, with responsibilities across model creation, running models, and

Qualifications

• OMP Implementation / configuration expertise.
• OMP Solver understanding.
• Preferred: AI agent building experience.
• Preferred: Industry experience with supply chain function.

Responsibilities

• Own OMP SCM Admin tasks and model support.
• Provide SCM model updates and optimization.
• Own CDL/PowerBI reporting assets and dashboards.
• Own AI Agent foundations, SOPs, and boundaries.

Skills

OMP implementation

Solver understanding

AI agent ownership

Cross-functional collaboration

Leadership

Product development

Project management

Data analysis

Industry supply chain experience

Analytical reasoning

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Technology Product & Platform Management

Job Sub Function

Technical Product Management

Job Category

People Leader

All Job Posting Locations

Bangalore, Karnataka, India

Job Description

The role:

Johnson & Johnson MedTech is hiring a Sr Manager, to support the Strategic Capacity Management function (SCM) within the Integrated Business Management organization (IBM), and in future also oversee support for any Long-Range Portfolio Plan (LRPP) technical requirements.

The LRPP / SCM function’s goal is to enable profitable growth, by providing the business with a view of how brand mix will change, and why; how growth will impact capacity, and what bottlenecks exist in the supply chain that require resolution via investment or process improvement.

This individual will own all technical aspects of the function, including OMP, CDL and Reporting. In addition, the role is expected to train and own our own AI agent, that will allow to serve the business at scale.

The role will have the SCM business leads as key customers, and will report directly into the LRPP/SCM Process owner.

Other key stakeholders include J&J IT, Digital & Data Science, OMP and other strategic partners.

Key Responsibilities

OMP: 90% of time

• OMP SCM Admin
  • Setup / Configuration of user profiles
  • PAK file update coordination with JJT
  • Enhancement backlog owner
  • Managing Vendor POs / engagements
  • Interface with IT for network/hardware topics
• SCM Model Support
  • Interface with SCM BU Leads to understand business requirements
  • Model updates to already created models
  • Model optimization: cleanup and simplify existing models to improve speed
  • Model creation: Translate SCM BU leads data and conceptual models, into working OMP scenarios
  • Running Models: support business demand by running models upon business request.
  • Provide Solver support - troubleshooting

Cloud - CDL: 2% time

• Act as Asset owner, managing access requests and ensuring asset management compliance.
• Own new requirements or new table addition
• Manage any change or request with CDL team

Reporting

• Own and maintain technical documentation
• Ensuring PowerBI is up to date for any new model request (publish results to server)
• Maintain access to authorized users
• Build any new dashboard, by leveraging Power Query expertise

AI Agent

• Foundation
  • Ensure robust documentation is structured, comprehensive, and complete
  • Create SOPs to guide the response of standard process questions
  • Create boundaries to limit agent hallucination
• Product owner:
  • Leverage prompt engineering to have this AI agent be a proxy
• Validation:
  • Establish confidence KPI for AI Agent.
  • Drive continuous improvement to increase confidence in base data model

Required

• OMP Implementation / configuration expertise
• OMP Solver understanding

Preferred

• AI agent building experience
• Industry experience with supply chain function

Preferred Skills:

• Analytical Reasoning, Consulting, Cost Management, Creating Purpose, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Team Management