Sr Mgr, Marketing-CX Programs, IN Consumables

Amazon; Bengaluru; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Amazon is seeking an experienced Senior Manager, Marketing to drive customer acquisition and engagement for the Core Consumables (National FMCG) business in India. You will work in ambiguity, building a clear approach and ensuring that we balance customer needs, competitive landscape and strategic priorities while driving business growth.

As a leader, you will spike on the ability to analyze customer behavior, set up mechanisms to gain insights, guide cross-functional teams and build a

Qualifications

• 7+ years of professional marketing experience
• Experience managing teams
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience driving direction and alignment with cross-functional teams
• Experience communicating results to stakeholders
• Experience guiding creative input, development and execution from concept to completion

Responsibilities

• Lead marketing for Core Consumables, drive customer acquisition and engagement
• Build and manage a marketing team
• Set up mechanisms to understand customer insights
• Analyze customer data to identify trends and actionable insights

Skills

Marketing experience

Team management

Data-driven decision making

Cross-functional collaboration

Metrics reporting

Stakeholder communication

Creative input guidance

Tools

Excel

Tableau

Job description

Amazon is looking for an experienced Senior Manager, Marketing drive customer acquisition and engagement for the Core Consumables (National FMCG business) in India. You will work in ambiguity, building and communicating a clear approach and ensuring that we are balancing customer needs, competitive landscape and the strategic priorities constantly while driving business growth.

Amazon is looking for an experienced Senior Manager, Marketing drive customer acquisition and engagement for the Core Consumables (National FMCG business) in India. You will work in ambiguity, building and communicating a clear approach and ensuring that we are balancing customer needs, competitive landscape and the strategic priorities constantly while driving business growth.

Key job responsibilities

Key job responsibilities

This is a large category with rapidly growing online share and there is significant room to innovate and solve key customer problems. As someone leading this, you will be expected to spike on the following abilities -

• deep understanding of customer behavior on-site, (2) familiarity with tactics to influence customer behaviors (promotions, merchandising),
• experience of setting up mechanisms to understand customer insights,
• strong analytical skills to deep dive on customer data to identify trends and actionable insights.
• Build and manage a team of marketeers

We expect the Marketing Manager to be a passionate customer advocate within Amazon, with proven analytical capabilities and project management skills, attention to detail, and the ability to effectively prioritize and multi-task. The Marketing Manager must be an effective negotiator, leader and communicator in working with some of Amazon’s most important partners and vendors, as well as with internal cross-functional teams. He /she is expected to drive projects of high complexity and operates with significant autonomy and discretion while influencing other external teams.

Basic Qualifications

• 7+ years of professional non-internship marketing experience
• Experience managing teams
• Experience using data and metrics to drive improvements
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience driving direction and alignment with cross-functional teams
• Experience communicating results to stakeholders
• Experience guiding creative input, development and execution from concept to completion

Preferred Qualifications

• Experience in traditional and emerging media channels including TV, OOH, cinema, digital display, online video and paid social
• Experience leading across multiple locales

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - ASSPL - Karnataka

Job ID: A10533786