Role & responsibilities
- IT Operations & Systems Management
Oversee all IT support activities, ensuring the effective management and performance of systems including enterprise applications, CCTV, website platforms, and infrastructure supporting business operations.
- Information Security & Risk Management
Act as Information Security Officer, conducting risk assessments, compliance testing, and implementing security tools and processes to safeguard company data and systems.
- IT Team Leadership & Performance Management
Lead and monitor the IT and Cybersecurity team, ensuring alignment with departmental objectives, performance standards, and continuous development of team capabilities.
- IT Strategy, Analysis & Continuous Improvement
Analyse organisational IT needs, identify system vulnerabilities, and recommend solutions to enhance productivity, efficiency, and data accuracy. Continuously evaluate technologies, processes, and vendors to drive improvement.
- Network Infrastructure & System Integration
Ensure seamless integration and optimal performance of network components, maintaining reliable and secure connectivity across the organisation.
- Vendor Management & Cost Optimization
Manage relationships with IT vendors, monitoring service quality and performance. Conduct costbenefit analyses for system upgrades and investments to ensure value and efficiency.
- User Support, Training & Change Management
Provide technical support and training to employees on software and hardware usage, ensuring effective adoption and resolution of user issues.
- Business Systems Support (SAP & Applications)
Support SAP operations and other business applications, assisting users, training new employees, and coordinating enhancements based on business requirements.
- Requirements Management & Solution Implementation
Gather and analyse end-user requirements, implementing solutions internally or through external vendors to ensure alignment with business needs.
- Disaster Recovery & Data Protection
Develop and maintain disaster recovery plans, ensuring regular data backups and readiness to restore operations in case of system failures.
IT-Business Alignment & Enablement
Ensure IT systems and solutions are aligned with business objectives, supporting operational efficiency and enabling continuous business growth.
Preferred candidate profile
- SAP Knolwedge to support to all Modules
- Domain knowledge of Manufacturing Industry
- Knowledge of Network and Security
- Inventory & Costing knowledge is must
- Knowledge of handling monthly and yearly activities in SAP
Knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies, enterprise backup and recovery procedures, and systems performance monitoring