Sr. Manager - IT

ATLAS SkillTech University

Mumbai Suburban

On-site

INR 12,000,000 - 18,000,000

Full time

14 days+

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Benefits offered by this job

Dynamic work environment

Opportunities to lead and scale

Cross-functional collaboration

Culture of innovation and continuous learning

Job summary

A leading university in Mumbai seeks a seasoned Sr. Manager - IT to oversee IT infrastructure and operations, ensuring alignment with organizational goals. The ideal candidate will possess extensive experience managing cloud solutions, server and network architecture, and leading cross-functional teams in a dynamic work environment that values innovation and continuous learning.

Qualifications

10-15 years of progressive IT experience, including 5+ years in leadership roles.
Hands-on experience with server/network/storage architecture and cloud platforms.
Proven ability to lead technical support teams.

Responsibilities

Lead the design, implementation, and maintenance of IT infrastructure.
Drive operational excellence aligning IT strategies with business goals.
Oversee configuration and upgrades ensuring high availability and security.

Skills

Leadership

Cloud Platforms

Stakeholder Communication

Vendor Management

IT Operations Management

Education

Bachelors degree in Computer Science

Masters preferred

Tools

AWS

Office 365

Google Workspace

Job description

Direct message the job poster from upGrad

HRBP | Talent Acquisition Specialist | Passionate about Building a Diverse & Inclusive Workforce | Lateral Hiring (Sales, Non-Sales, IT, Non-IT…

Job Title: Sr. Manager - IT

Position Type: Full-time

Position Overview:

We are looking for a seasoned Sr. Manager IT to lead our core IT infrastructure and operations. This role demands a technically strong, strategically minded leader with extensive experience in managing server and network infrastructure, backup and storage systems, cloud platforms (especially AWS), and enterprise collaboration tools like Office 365 and Google Workspace.

The ideal candidate will have a proven ability to manage cross-functional teams, drive operational excellence, and work closely with business stakeholders to align IT strategies with organizational goals.

Key Responsibilities:

Lead the design, implementation, and maintenance of server and network infrastructure to ensure high availability, performance, and security.
Oversee configuration, upgrades, patching, and issue resolution in line with business SLAs.
Develop and maintain robust backup and recovery strategies to ensure data protection and business continuity.
Regularly test and optimize DR plans across environments.
Manage enterprise-grade storage infrastructure to support scalability and performance.
Evaluate and implement storage solutions as per evolving business needs.
Manage and optimize cloud infrastructure with a primary focus on AWS.
Implement cost management, security, and auto-scaling practices for cloud workloads.
Oversee the day-to-day administration of Office 365 (Exchange, SharePoint, Teams) and Google Workspace.
Ensure seamless user experience, integrations, and support across platforms.
Lead a high-performing IT support team, driving SLA adherence and user satisfaction.
Implement and enhance support systems, ticketing workflows, and knowledge bases.

Security & Compliance

Work closely with the Information Security team to enforce security best practices across all systems.
Ensure IT operations align with industry regulations, internal policies, and audit standards.

Stakeholder & Vendor Management

Collaborate with business units to identify IT needs and ensure timely delivery of solutions.
Manage vendor relationships for hardware, software, and service contracts.

Qualifications & Experience:

Bachelors degree in Computer Science, IT, or related field (Masters preferred).
1015 years of progressive IT experience, including 5+ years in leadership roles.
Hands-on experience with server/network/storage architecture, backup solutions, and cloud platforms (AWS).
Strong expertise in Office 365 and Google Workspace administration.
Proven ability to lead technical support teams and deliver excellent user experience.
Excellent stakeholder communication and vendor negotiation skills.
AWS Certified Solutions Architect
Microsoft Certified: Modern Desktop Administrator Associate
ITIL, CCNA, or equivalent

What We Offer: