Sr. Manager- AI Adoption & HR Change Management/ Workforce Transformation Consultant

NTT DATA; Bengaluru; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

NTT DATA in Bengaluru seeks an AI Adoption & HR/ Change Management/ Workforce Transformation Consultant Senior Manager to guide enterprise clients through end-to-end workforce transformation, embedding AI-powered ways of working at scale.

You will lead strategic transformation, redesign roles and workflows with agentic AI, develop adoption strategies, facilitate workshops, and translate AI capabilities into business value for senior leaders.

Qualifications

• Experienced in organizational change, transformation, or workforce enablement.
• Capable of facilitating senior-level workshops and strategic discussions.
• Excellent storytelling and communication abilities.
• Proven track record designing and delivering learning or adoption programs.
• Strong stakeholder management across business and technology teams.
• Ability to translate emerging AI tech into business value.
• Comfortable in fast-paced, ambiguous environments.
• Experience in industry, consulting or large-scale enterprise transformation is a plus.

Responsibilities

• Lead client engagements to redesign work, roles, workflows, and operating models using AI.
• Design adoption strategies to embed AI tools into daily workflows and drive measurable impact.
• Facilitate workshops to rethink how work gets done with AI-augmented, outcomes-focused models.
• Translate AI capabilities into clear narratives for leaders and employees to drive buy-in.
• Develop and deliver training and enablement programs for the future of work.
• Oversee large-scale transformation initiatives and ensure momentum and outcomes.
• Refine methodologies, playbooks, and frameworks for workforce transformation and AI adoption.

Skills

Organizational change

Transformation

Workforce enablement

Senior-level workshops

Storytelling & comms

Learning programs

Stakeholder mgmt

AI business value

Ambiguity adaptation

Consulting background

Job description

Title: AI Adoption & HR/ Change Management/ Workforce Transformation Consultant

JOB SUMMARY

AI Adoption & Workforce Transformation – plays a critical role in helping organisations reimagine the future of work through the application of agentic AI.

This role is focused on guiding clients through end-to-end workforce transformation journeys — from redefining how work is structured, to embedding AI-powered ways of working at scale. The individual will work closely with senior stakeholders to redesign workflows, uplift workforce capabilities, and drive meaningful adoption of AI tools across the enterprise.

Blending expertise from change management, learning, communications, and transformation, the AI Adoption & Workforce Transformation Senior Manager will design and deliver impactful experiences that help organisations transition from traditional work models to AI-enabled, human-centric operating models.

What we are looking for:

Change Management leaders with strong AI Adoption or workforce transformation expertise having proven success in large scale adoption of Copilot or an enterprise SaaS products

Excellent communicators with strong hold on comms artifacts (like emails, newsletters town halls), engaging with people. They also need to be well versed with artifacts like:

• Change impact analysis
• Training needs analysis

ROLES AND RESPONSIBILITIES

• Strategic Transformation Leadership:
• Lead client engagements focused on reimagining work, identifying opportunities to redesign roles, workflows, and operating models using agentic AI.
• Design and implement comprehensive adoption strategies to embed AI tools into daily workflows, ensuring sustained behaviour change and measurable impact.
• Workforce Redesign:
• Facilitate workshops and working sessions to help clients rethink how work gets done — shifting from task-based execution to AI-augmented, outcome-driven models.
• Client Engagement & Storytelling:
• Translate complex AI capabilities into clear, compelling narratives for business leaders and employees, enabling understanding and buy-in.
• Learning & Capability Building:
• Develop and deliver training, enablement programs, and experiential learning journeys to equip employees with the skills needed for the future of work.
• Program Delivery:
• Lead large-scale transformation initiatives across multiple stakeholders, ensuring alignment, momentum, and delivery of business outcomes.
• Continuously refine methodologies, frameworks, and playbooks for workforce transformation and AI adoption.

MANDATORY SKILLS

• Strong experience in organizational change, transformation, or workforce enablement
• Ability to facilitate senior-level workshops and drive strategic discussions
• Exceptional storytelling and communication skills
• Experience designing and delivering learning or adoption programs
• Strong stakeholder management across business and technology teams
• Ability to translate emerging technologies (especially AI) into business value
• High adaptability in fast-paced, ambiguous environments
• Experience in industry, consulting or large-scale enterprise transformation is a plus