Sr. IT Tech Specialist

OnebyZero .; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

OneByZero in Bengaluru seeks a hands-on Sr. IT Tech Specialist to lead IT infrastructure, drive information security, and ensure data privacy and regulatory compliance in a dynamic enterprise setting.

You will manage Microsoft 365 environments, oversee security configurations, and coordinate audits while aligning with governance and risk management practices across the organization.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 7–9 years of experience in IT operations, infrastructure, and/or security.
• Hands‑on expertise in Microsoft 365 administration and security configurations.
• Strong working knowledge of IT security, data protection regulations, and compliance frameworks.

Responsibilities

• Manage and support all core IT infrastructure, with a strong focus on Microsoft 365 (Azure AD, Exchange Online, SharePoint, Teams, Intune, Endpoint Manager).
• Administer user provisioning, device policies, license management, and security configurations in M365.
• Oversee helpdesk operations and ensure timely resolution of IT issues across the organization.
• Maintain IT asset inventory, enforce usage policies, and manage vendor relationships.
• Implement and monitor security tools and practices including firewalls, endpoint protection, MFA, data loss prevention, and threat detection.
• Lead periodic risk assessments and vulnerability reviews.
• Drive awareness and training on cybersecurity best practices for all employees.
• Ensure adherence to applicable data privacy laws (e.g., DPDP Act, GDPR) and security frameworks (e.g., ISO 27001).
• Maintain comprehensive audit logs, documentation, and compliance checklists.
• Support and lead IT-related internal and external audits.
• Develop and update IT policies, SOPs, and access management controls.
• Collaborate with HR, Legal, and Business teams to uphold data governance and privacy requirements.
• Report regularly to leadership on IT risks, mitigation strategies, and compliance status.

Skills

Microsoft 365 administration

Information security

Data protection regulations

Compliance frameworks

Governance & risk management

IT audits

Cross-functional collaboration

Education

Bachelor’s degree in Computer Science or Information Systems

Job description

OneByZero is a Frontier Systems Integrator building agentic AI systems for leading banks, telcos, insurers, and retailers across Asia Pacific. We work on mission-critical problems for organizations operating the region's financial and digital infrastructure. Operating exclusively on AWS, we combine deep technical expertise with strong partnership programs that enable innovation, scale, and delivery excellence. We build with people who are technically serious, outcome-focused, and passionate about solving complex enterprise challenges.

The Role

We are seeking a hands‑on and detail-oriented Sr. IT Tech Specialist to lead our IT infrastructure, drive information security practices, manage data privacy obligations, and ensure regulatory compliance. The ideal candidate will have strong technical expertise, especially in Microsoft 365 environments, and a solid grasp of governance, risk, and compliance frameworks.

IT Operations Management

• Manage and support all core IT infrastructure, with a strong focus on Microsoft 365 (Azure AD, Exchange Online, SharePoint, Teams, Intune, Endpoint Manager).
• Administer user provisioning, device policies, license management, and security configurations in M365.
• Oversee helpdesk operations and ensure timely resolution of IT issues across the organization.
• Maintain IT asset inventory, enforce usage policies, and manage vendor relationships.

Information Security

• Implement and monitor security tools and practices including firewalls, endpoint protection, MFA, data loss prevention, and threat detection.
• Lead periodic risk assessments and vulnerability reviews.
• Drive awareness and training on cybersecurity best practices for all employees.

Data Privacy & Compliance

• Ensure adherence to applicable data privacy laws (e.g., DPDP Act, GDPR) and security frameworks (e.g., ISO 27001).
• Maintain comprehensive audit logs, documentation, and compliance checklists.
• Support and lead IT-related internal and external audits.

Governance & Risk Management

• Develop and update IT policies, SOPs, and access management controls.
• Collaborate with HR, Legal, and Business teams to uphold data governance and privacy requirements.
• Report regularly to leadership on IT risks, mitigation strategies, and compliance status.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
  
• 7–9 years of experience in IT operations, infrastructure, and/or security.
  
• Hands‑on expertise in Microsoft 365 administration and security configurations.
  
• Strong working knowledge of IT security, data protection regulations, and compliance frameworks.
  

Preferred Certifications

• Microsoft certifications (e.g., MS-102, SC-300, or AZ-104)
  
• CISA, CISM, ISO 27001 Lead Auditor, or ITIL certification is a plus.
  
• Strong sense of ownership and accountability.
  
• Proactive in identifying risks and resolving root causes.
  
• Ability to work independently and cross‑functionally.
  
• Clear communication skills for both technical and business audiences.

What We Offer

Competitive compensation benchmarked to market. The opportunity to work on AI transformation programmes that matter to the institutions millions of people in Asia Pacific depend on. A team that spans 10 markets, brings together some of the most experienced AI, data, and enterprise technology practitioners in the region, and moves fast without losing quality. Access to the AWS partnership programmes and frontier AI tooling that most firms in this region do not have. A firm that is building something genuinely new, with a leadership team that has scaled and delivered before.

OneByZero is an equal opportunity employer. We are committed to building a diverse and inclusive team and welcome applications from candidates of all backgrounds.

Why OneByZero

Agentic AI in regulated enterprise is the hardest version of this problem. The clients are the institutions that run the financial infrastructure of Asia Pacific. The constraints are real. The stakes are high.

OBZ is one of the few firms in the region doing this work at production scale in regulated industries, with an AWS partnership that puts you at the frontier of what is deployable. You will build systems that matter, work in squads small enough that your contribution is visible, and use AI coworkers as a genuine force multiplier.

If you are at the start of your career and want to be shaped by the hardest agentic engineering problems in the region, this is where that happens. If you are experienced and want to work on problems that are still genuinely unsolved, this is also where that happens.