Sr. Insurance Associate

Internationalinsuranceprofessionals; Jaipur; On-site; INR 600,000 - 1,000,000; Full time

Job summary

MetLife in Jaipur, India seeks a detail‑oriented professional to support communication with customers and brokers, interpret business documents, and escalate issues when necessary. You will gather data, create metric‑based reports, and collaborate with multiple stakeholders using MS Excel, Word and PowerPoint.

This role requires adaptability and timely delivery. The ideal candidate demonstrates strong written communication, the ability to manage multiple tasks, and a proactive approach to

Qualifications

• Strong written communication and reading comprehension.
• Ability to interpret emails and business documents.
• Proven ability to gather data with attention to detail.
• Comfortable working with multiple stakeholders and changing priorities.
• Proactive in escalating issues when required.

Responsibilities

• Communicate with customers (end customers & brokers).
• Read and interpret emails and business documents.
• Escalate issues as needed.
• Gather data and produce clear, metric-based reports.
• Work with MS Excel, Word and PowerPoint to present findings.
• Collaborate with multiple stakeholders across mandatory teams.
• Mirror overlapping US daytime hours as needed.

Skills

Communication skills

Reading emails

Written communication

Attention to detail

Teamwork

Adaptability

Time management

Tools

MS Excel

MS Word

PowerPoint

Job description

Description and Requirements

Job Responsibilities

Essential Functions

• Communication skills - should be able to read and interpret emails / business documents and communicate with customers (End Customers & Brokers)
• Excellent written communication skills (email writing skills)
• Ability to comprehend
• Escalate issues if required
• Data gathering ability/ Eye for detail
• Teamwork/ Managing Self / Adaptability
• Ability to work successfully in production driven environment
• Adaptability to change
• Ability to work on routine/standardized transactions
• Adaptability to change
• Self-disciplined and result oriented
• Ability to manage multiple tasks prioritizing effectively.
• Ability to find creative and innovative solutions to business problems
• Ability to offer innovative ideas to polish detailed, metric based reports and simplifies the "at a glance" information.
• Proven knowledge of MS Excel, Word & Power Point
• Ability to work with multiple stakeholders across mandatory
• Self-motivated, Self-disciplined, result oriented, well organized, and flexible with a sense of urgency approach Must be flexible to mirror / overlap US Daytime work hours
• Teamwork/ Managing Self / Adaptability
• Adaptability to change
• Ability to manage multiple tasks prioritizing effectively
• Ability to proactively escalte issues when required

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!