Sr Human Resources Associate, Shared Service Centre

Globalizationpartners; India; Remote; INR 1,500,000 - 2,200,000; Full time

Benefits offered by this job

Paid parental leave

Flexible time off

Spending accounts

Medical insurance

Dental insurance

Vision insurance

Sabbatical after 5 years

Job summary

G-P is hiring a Sr Human Resource Associate for its Regional Shared Service Centre. You will support HR, Payroll, and legal providers across international entities with a focus on EMEA, handling onboarding, data, visas, and offboarding.

Join a remote-first, globally distributed team and contribute to continuous HR process improvements while ensuring accurate payroll data and strong stakeholder collaboration.

Qualifications

• 2–5 years of HR operations experience in SSC environments.
• Solid knowledge of HR procedures and policies.
• Experience with Shared Services delivery.
• Basic knowledge of labor law across the EMEA region.
• Proficiency in English (written and spoken).
• MS Office proficiency.
• Ability to work across time zones in international teams.
• Experience with stakeholder management.
• Proactive, test-and-learn mindset; AI feature adoption.

Responsibilities

• Onboard professionals, manage data, handle absence, visa renewals, transfers, and offboarding.
• Prepare HR docs: contracts, amendments, policies, benefits, payroll enrollment, onboarding guides, termination docs.
• Organize and maintain records in our proprietary Platform; update personal data and documents.
• Benefits administration with brokers/insurers for professionals.
• Provide payroll data to payroll team; coordinate with Local Payroll Provider.
• Audit data changes to ensure accurate payments.
• Contribute to continuous improvement of HR processes and SOPs.
• Communicate with professionals/customers via email and other channels to resolve queries.
• Ensure SLA/SOP compliance and service excellence.
• Coordinate with GP partners/vendors for seamless operations.
• Act as first point of contact during onboarding and offboarding.

Skills

HR operations

SSC experience

HR procedures

HR policies

EMEA labour law

English proficiency

MS Office

AI literacy

Stakeholder management

Time management

Job description

About Us

Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About The Position

As a Sr Human Resource Associate, within our Regional Shared Service Centre you will join a fast‑growing company and will have responsibility for supporting professionals we engage on behalf of our client. You will assist in the management of the back‑end HR, Payroll, and legal service providers that support the infrastructure of our international entities. We are looking for someone with global exposure and experience throughout EMEA.

What You Will Do

• Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence managements, visa renewals. transfers, offboarding of professionals.
• Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides,employment certificates, certification of termination
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
• Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals’ benefits enrollments.
• Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider.
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication)
• Ensure service excellence by following and committing to the established SLAs and SOPs
• Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP.
• First point of contact for professionals& customers during the onboarding and offboarding process

What We Are Looking For

Minimum Requirements

• 2-5 years of HR operations experience (SSC experience desirable)
• Detailed knowledge of HR Procedures and policies
• Experience working within a Shared Services
• Basic knowledge of labor legislation throughout the EMEA region
• Experience working with any of the following countries would be an advantage: Poland, Germany, Czech Republic, Hungary, Bulgaria, UK, Ireland, Belgium, Netherlands, Denmark, Sweden, Norway, Finland
• Excellent customer service skills.
• Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings.
• Literacy with MS Office
• Possess a proactive 'test-and-learn' mindset; capable of quickly mastering and deploying new AI features and platforms due to the fast pace environment.
• Demonstrated AI literacy with the ability to integrate generative AI tools (e.g.,Gemini, Notebook LM) into daily workflows to increase efficiency and output quality.
• Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively.
• Experience in stakeholder management, including building positive relationships with both internal and external stakeholders.
• Demonstrating strong self-motivation, attention to detail, and time management skills
• Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds.
• Flexibility to accommodate different time zones based on customer and professional needs.

Preferred Qualifications

• Knowledge and experience in handling offboardings will be an added advantage.

Our ranges are established using objective market benchmarking data for this level of work. Final placement within the range is determined by gender-neutral criteria, including the candidate's relevant skills, experience, and specific qualifications for the role.

Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:

• Sales Roles: This position is eligible for a commission structure in addition to base salary.
• Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.

Benefits

G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.

Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:

G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at [e-mail].