Sr Executive - Learning and Development

CorroHealth Infotech Private Limited; Dadri; On-site; INR 700,000 - 1,100,000; Full time

Job summary

CorroHealth seeks a Senior Executive - Learning & Development (Voice & Accent Trainer) to lead training programs that improve verbal communication and professional presence. The role focuses on accent neutralization, pronunciation, and soft-skill development for staff in a healthcare BPO/RCM setting.

The candidate should have 3–6 years in L&D, with 2–3 years in Voice & Accent, be flexible for night shifts, and ideally hold a Train the Trainer certification.

Qualifications

• 3-6 years of Learning & Development experience with at least 2-3 years specializing in Voice & Accent Training.
• Flexibility to work night shifts is mandatory.
• Train the Trainer (TTT) certification is a plus; Bachelor's in English/Communication/Linguistics preferred.

Responsibilities

• Enhance employees' verbal communication, customer interaction, pronunciation, and accent neutralization.
• Collaborate with operations and leadership to drive learning initiatives and performance outcomes.

Skills

Voice & Accent Training

Communication Skills

Soft Skills Training

Education

Bachelor's degree in English/Communication/Linguistics

Job description

About Us

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. We are seeking a dynamic and experienced Senior Executive - Learning & Development (Voice & Accent Trainer) to join our Learning & Development team. The ideal candidate should have strong expertise in Voice & Accent Training, Communication Skills, and Soft Skills Training within the Healthcare BPO/RCM environment. The candidate will be responsible for enhancing employees' verbal communication, customer interaction, pronunciation, accent neutralization, and overall professional effectiveness. A Bachelor's degree in English, Communication, Linguistics, or a related discipline is preferred. Train the Trainer (TTT) certification will be considered an added advantage. The role requires flexibility to work in night shifts and collaborate closely with operations and leadership teams to drive learning initiatives and performance outcomes. 3-6 years of experience in Learning & Development with at least 2-3 years specializing in Voice & Accent Training. Note: Flexibility to work night shifts is mandatory. Candidates with Train the Trainer (TTT) certification and prior RCM industry experience will be given preference.

PHYSICAL DEMANDS

Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth sits at the center of the revenue cycle revolution. Fundamental operations of the revenue cycle are supported through our expert teams while we recast the role of clinicians through automation. This shift to a true clinical revenue cycle helps us achieve our core purpose - exceed client financial health goals. For each patient population, CorroHealth automates key clinical aspects of the cycle. Our platforms focus on capture and application of clinical documentation while easing the burden on physicians. Scalability is prioritized in the support of client program operations. As with most revenue cycle partners, our skilled and enthusiastic team is available to outsource any portion of the cycle. However, we can also complement client programs with additional expert support or upskill existing client teams to meet program demands. Whether our team is deployed directly, or automation is incorporated for a more programmatic solution, CorroHealth delivers.

CorroHealth has acquired Xtend Healthcare! For more information, please visit https://corrohealth.com.

Applicants will only receive job-related emails from the domain @corrohealth.com. Additionally, it is important to emphasize that CorroHealth will never ask for money in return for a job offer.