Job Description
You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.
Youll build new business in GCC accounts by partnering with AI/Intelligent Automation CoE leaders, GBS leadership, Data & Analytics leaders, and Engineering teams to deploy AI at scale-accelerating process automation, unlocking data-driven decisions, and proving measurable productivity gains against their global innovation mandate. This role demands account strategy rooted in GCC P&L mechanics, multi-stakeholder navigation (CoE through C-suite), and the ability to size deals around AI-driven transformation ROI-not just licensing. Youll own a portfolio of GCC Accounts and execute field-based account plans that move from AI CoE discovery through CFO-led business case validation.
What you get to do in this role:
- Build and orchestrate multi-stakeholder account strategies-starting with AI/Intelligent Automation CoE leaders, GBS heads, and Data & Analytics leaders based in the GCC, then presenting business cases to global CFOs, CIOs, and regional COOs who drive budget and strategic approval
- Map and navigate complex GCC decision-making structures, identifying which leaders own transformation mandates, data strategy, and cost-avoidance metrics
- Be a trusted transformation advisor: understand GCC P&L drivers, regulatory constraints, and local productivity mandates-then position how ServiceNow AI unlocks value that resonates with both GCC leadership and global finance/strategy buyers
- Orchestrate specialist resources (Solutions Consultants, AI specialists, Professional Services, product experts, partners) into deals at critical moments-CoE validation, business case build, implementation roadmap
- Execute vertical (GCC-specific) and horizontal (cross-function AI plays) sales strategies, scaling your territory while building a pipeline of Tier-1 GCC accounts
- Lead account planning that moves from CoE discovery through CFO-led business case validation, ensuring both innovation credibility and financial rigor
- Develop and collaborate with cross functional team through GCC-specific deal complexity-stakeholder navigation, ROI methodology, multi-quarter sales cycles
- Manage forecasting and communications with discipline, translating pipeline activity into predictable revenue
- Establish and nurture relationships at CoE leadership and C-suite levels, becoming the trusted advisor on GCC AI transformation strategy
- Drive customer success practices and long-term account expansion strategy post-close Qualifications
To be successful in this role you have:
- 10+ years of enterprise software sales experience, with 3+ years selling to large GCC organizations
- Proven ability to sell AI-driven transformation and automation solutions-demonstrating how AI impacts workflows, decision-making, and organizational productivity
- Deep experience navigating multi-tiered, matrixed customer relationships in enterprises with 5,000+ employees, particularly in GCC/shared services environments
- Track record of closing large deals with CFO/COO involvement and complex sales cycles
- Demonstrated expertise sizing deals around business outcomes (cost-avoidance, FTE reduction, automation ROI) rather than licensing
- Strong GCC region knowledge-familiarity with Tier-1 Global Capability Centers, their organizational structures, and competitive dynamics
- Superior stakeholder management skills-ability to navigate C-suite relationships, build credibility with technical CoEs, and translate business impact for finance buyers
- Strong forecasting discipline, communication, and executive presence
- Competitive mindset, optimism, humility, strong work ethic, and excellent collaboration and listening skills
- Willingness and ability to travel 50% of the time for customer meetings, with occasional global stakeholder engagement